Unable to Arm/Disarm Total Connect 2.0

Hi, I’m unable to Arm/Disarm my Total Connect 2.0 from HA. I’m running HA 2021.1.3 on Raspberry Pi 4. I saw a similar topic in the forum, but I’ve already set up a separate user-code-free user on TC 2.0. I’m getting the following information from the log. Any ideas or what’s going on?

2021-01-16 10:28:33 ERROR (SyncWorker_2) [root] Could not arm system. ResultCode: -4114. ResultData: System User Code not available/invalid in Database
2021-01-16 10:28:33 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [548006309408] TotalConnect failed to arm home Manto Rupp Home.
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 135, in handle_call_service
    await hass.services.async_call(
  File "/usr/src/homeassistant/homeassistant/core.py", line 1445, in async_call
  File "/usr/src/homeassistant/homeassistant/core.py", line 1480, in _execute_service
    await handler.job.target(service_call)
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 204, in handle_service
    await self.hass.helpers.service.entity_service_call(
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 593, in entity_service_call
    future.result()  # pop exception if have
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 664, in async_request_call
    await coro
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 630, in _handle_entity_call
    await result
  File "/usr/src/homeassistant/homeassistant/components/alarm_control_panel/__init__.py", line 136, in async_alarm_arm_home
    await self.hass.async_add_executor_job(self.alarm_arm_home, code)
  File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/src/homeassistant/homeassistant/components/totalconnect/alarm_control_panel.py", line 124, in alarm_arm_home
    raise HomeAssistantError(f"TotalConnect failed to arm home {self._name}.")
homeassistant.exceptions.HomeAssistantError: TotalConnect failed to arm home Manto Rupp Home.