Unable to backup

[Hometweaker]

My HA is running on a Synology NAS
Since a few weeks I cannot make any backups anymore
My backup location is missing and I’m unable to add a new one
Some ideas to repair this?

[francisp (Francis)]

How is HA installed ? What did you try to add a location ?

[aceindy]

You need to tick off at least one option…

[Hometweaker]

i do not have this option
this is what I see:

[francisp (Francis)]

What happens if you click ‘explore more locations’ ?

[LiQuid_cOOled]

That links you to Integrations - Home Assistant

[francisp (Francis)]

Yes, just tried it myself.
But ‘manage network storage’ takes me to this

[LiQuid_cOOled]

is Backup showing in Integrations and you can add

or add the Synoogy location via

but understand that requires file permission via the Synology control panel

[Hometweaker]

i direct me to this website:

Integrations

The other option gives this:

[francisp (Francis)]

Running HA Container (Docker) or in a VM (and in VM, HA OS or Supervised) ?

HA OS :

Supervised:

[Hometweaker]

Yes:

[LiQuid_cOOled]

In your installed integrations

[LiQuid_cOOled]

curious why local backup storage is unavailable

[francisp (Francis)]

Longshot, but in /config/.storage there is a file ‘backup’, maybe rename that to ‘backup.old’ and restart HA

[Hometweaker]

Fixed the issue:
On the Integrations page I noticed that my Synology NAS was not added:

after adding this integration I was able to backup again
I don’t know why I suddenly could not backup anymore and why I needed to add the NAS again

[LiQuid_cOOled]

As I mentioned earlier

[LiQuid_cOOled]

Good suggestion, gonna have to test this theory. The local system option shouldn’t disappear.

[WuTang69]

Ugh, that stinks that your backups aren’t working on your Synology! It’s super weird that your backup spot just vanished. Maybe try restarting everything, or check if your Synology needs an update?