Unable to complete HA installation using IP address

Installation
1

Hi all, i just bought a new raspberry pi 4 and am new to Home Assistant. I have trouble completing the final steps of the installation which was to onboard HA via IP address. The error code shows “ERR_CONNECTION_REFUSED” even though i took the IP address directly from my TP link mobile app. I tried connecting via WIFI and Ethernet cable but none works. can anyone help?

How was my OS installed:
My Raspberry PI OS is downloaded directly from using the PI imagers from HA.

What IP address have i tried?
http://homeassistant.local:8123/
http://192.168.68.133:8123/

Additional info:
im using ssd as my boot up drive vs SD card

2

Try to ping comp, maybe you are trying wrong address.
If t his is correct address probably ha isn’t up.

3

can you share how to ping the com? i have read a dozen threads on this but havent found a solution!

4

Open command prompt on some computer connected to local network and type

ping 192.168.68.133

Either you are trying wrong address or for some reason home assistant didnt started, probaby.
I don’t have pi never used but probably you can connect this to monitor, keyboard and mouse. This will be the easiest way to see what is going on.

5

thanks for the quick reply. i was able to ping the IP address and got bytes of data listed in the command prompt in the same network but still have the same problem. I also did a check using sudo netstat - tunlp | grep 8123 in the other thread you replied to and it looks fine

20231113_19h00m30s_grim
20231113_19h00m30s_grim1920×1080 64.9 KB

6

Can you ssh to it?
You have to connect somehow to it to see what is going on.

7

sorry what does that mean? do you mean trying to access via this URL? it doesnt work still :frowning:

https://192.168.68.140:8123

8

Can you open that address on pi directly. Not over network?
You can try accesing it on port 4357. For some people this worked.

9

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20231113_19h13m47s_grim
20231113_19h13m47s_grim1920×1080 111 KB

tried port 4357 , still doesnt work though

10

I don’t know. I will try to reboot it and check for correct ip address. I saw here to different addresses I don’t know why.
After reboot do

sudo netstat -tunlp | grep 8123

to check on what ip address ha is listening.

11

sudo netstat -tunlp | grep 8123

not sure why but this code no longer return anything in the command prompt. does anyone has any solution? im using TP link deco m5