Unable to connect to hassio after switching router

I moved home so changed also internet provider. I have another router now. I connected rasberry thorugh ethernet cable and got the ip in the rounter which is 192.168.0.38/24.

Then I tried with the ip 192.168.0.38:8123 from a computer which was also connected in the same network with the cable. It says that is not available.

What is the problem? how can I connect?