Unable to create backups - "Failed to to call /backups/new/full "

Configuration
1

HA Green, running 2024.8.2, just restored a backup and installed latest version.

Unable to take backups of restored install.

UI gives the error:

“An error occurred while making backup, check job ‘a49f4820a4e14832a374e70afbad38d2’ or supervisor logs for details”

Supervisor logs says:

“2024-08-24 23:26:50.427 ERROR (MainThread) [supervisor.homeassistant.module] Preparing backup of Home Assistant Core failed. Check HA Core logs.”

HA Core logs says:

" Log Details (ERROR)

Logger: homeassistant.components.hassio
Source: components/hassio/websocket_api.py:135
integration: Home Assistant Supervisor (documentation, issues)
First occurred: 23:15:41 (3 occurrences)
Last logged: 23:26:50

  • Failed to to call /backups/new/full - An error occurred while making backup, check job ‘6918c7ad0b1f4352829d40d1dc7cffbf’ or supervisor logs for details
  • Failed to to call /backups/new/partial - An error occurred while making backup, check job ‘9fc4d197cdd840719a5efdbeddc16bde’ or supervisor logs for details
  • Failed to to call /backups/new/full - An error occurred while making backup, check job ‘a49f4820a4e14832a374e70afbad38d2’ or supervisor logs for details"

Been checking using SSH and there is no directory /backups/new/full, just the ordinary /backup (without s). Didn’t help to create them manually either.

2

Same issue with 2024.8.3

After updating to 2024.8.3 managed to do one backup, but cannot make any additional ones,
even after restoring to the first backup, cannot make new ones

3

Updated to 2024.9.0, still no backup for core

Could it be that some file is corrupted?
My history does not work either so database gets corrupted???

Supervisor msgs:

2024-09-05 09:11:14.125 INFO (MainThread) [supervisor.api.middleware.security] /supervisor/info access from cebe7a76_hassio_google_drive_backup
2024-09-05 09:11:14.136 INFO (MainThread) [supervisor.api.middleware.security] /backups access from cebe7a76_hassio_google_drive_backup
2024-09-05 09:11:21.290 INFO (MainThread) [supervisor.homeassistant.core] Home Assistant Core state changed to APIState(core_state='RUNNING', offline_db_migration=False)
2024-09-05 09:11:21.291 INFO (MainThread) [supervisor.homeassistant.core] Detect a running Home Assistant instance
2024-09-05 09:11:21.292 INFO (MainThread) [supervisor.homeassistant.core] Successfully started Home Assistant 2024.9.0
2024-09-05 09:11:21.450 INFO (SyncWorker_2) [supervisor.docker.manager] Cleanup images: ['ghcr.io/home-assistant/qemux86-64-homeassistant:2024.8.3']
2024-09-05 09:12:05.327 INFO (MainThread) [supervisor.backups.manager] Backup cf9227d2 starting stage addon_repositories
2024-09-05 09:12:05.327 INFO (MainThread) [supervisor.backups.manager] Backup cf9227d2 starting stage docker_config
2024-09-05 09:12:05.328 INFO (MainThread) [supervisor.backups.manager] Creating new full backup with slug cf9227d2
2024-09-05 09:12:05.338 INFO (MainThread) [supervisor.backups.manager] Backup cf9227d2 starting stage home_assistant
2024-09-05 09:12:11.293 ERROR (MainThread) [supervisor.homeassistant.module] Preparing backup of Home Assistant Core failed. Check HA Core logs.
2024-09-05 09:12:21.527 INFO (MainThread) [supervisor.api.middleware.security] /supervisor/info access from cebe7a76_hassio_google_drive_backup
2024-09-05 09:12:21.535 INFO (MainThread) [supervisor.api.middleware.security] /backups access from cebe7a76_hassio_google_drive_backup
2024-09-05 09:13:57.147 INFO (MainThread) [supervisor.homeassistant.api] Updated Home Assistant API token

Core msgs:
Logger: homeassistant.components.hassio
Source: components/hassio/websocket_api.py:135
integration: Home Assistant Supervisor (documentation, issues)
First occurred: 9:12:11 AM (1 occurrences)
Last logged: 9:12:11 AM

Failed to to call /backups/new/full - An error occurred while making backup, check job ‘ed285824f792469f91537ab244e3bea1’ or supervisor logs for details

4

I have the same issue.

Home Assistant Info:

Core 2024.9.1
Supervisor 2024.08.0
Operating System 13.1
Frontend 20240906.0

I start making a full backup.
Then I receive the error message:
afbeelding

In the backup directorie I can see that the backup process has started. A tar file has been created:

/backup ls -latr | tail -5
-rw-r--r--    1 root     root         10240 Sep 12 07:30 2826e5bd.tar
-rw-r--r--    1 root     root         10240 Sep 12 08:07 92ccd5be.tar
-rw-r--r--    1 root     root         10240 Sep 12 08:08 81089c1b.tar
drwxr-xr-x    3 root     root          4096 Sep 12 08:20 .
-rw-r--r--    1 root     root         10240 Sep 12 08:20 06e17a6b.tar

If you look into the supervisor log then you see exact the same error message.

/backup cat /config/home-assistant.log | grep d41bfabe72684e279fe2d3247afb57c0

2024-09-12 08:20:49.778 ERROR (MainThread) [homeassistant.components.hassio] Failed to to call /backups/new/full - An error occurred while making backup, check job 'd41bfabe72684e279fe2d3247afb57c0' or supervisor logs for details

I read that many HA-users have the same issues. But I can’t find the solution for this issue.
Maybe for now there is no solution, but does anybody know a workaround for this issue? I tried to look into an old backup-tar-file. But there is only a very large json-file in it. So starting on the commandline a tar command is not a solution either.

5

After a couple of restarts and activating sftp in ssh, I was able to make a backup.
afbeelding