Unable to install Advanced SSH & Web Terminal

Configuration
1

Trying to install this add-on.

Failed to install add-on

Failed to install add-on

Can’t install ghcr.io/hassio-addons/ssh/amd64:19.0.0: 500 Server Error for http+docker://localhost/v1.47/images/create?tag=19.0.0&fromImage=ghcr.io%2Fhassio-addons%2Fssh%2Famd64&platform=linux%2Famd64: Internal Server Error (“Get “https://ghcr.io/v2/”: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)”)

I suspect if I take my Beelink mini to work I will be able to complete the installation, as happened when I first installed HAOS and the onboarding was failing at home. Github gets within HA seem wo fail from my home network.

Is there something in my router I should adjust? Specifying DNS servers did not help. Maybe setting MTU to something lower than 1500?

2

Similar error trying to install Z-Wave JS UI.

Failed to install add-on

Can’t install ghcr.io/hassio-addons/zwave-js-ui/amd64:3.17.0: 500 Server Error for http+docker://localhost/v1.47/images/create?tag=3.17.0&fromImage=ghcr.io%2Fhassio-addons%2Fzwave-js-ui%2Famd64&platform=linux%2Famd64: Internal Server Error (“Get “https://ghcr.io/v2/”: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)”)

3

Probably a DNS issue.

Settings → System → Network. What are your DNS servers set to?

Try 8.8.8.8 or 1.1.1.1

4

Hi Tom,

Those are the servers I specified as primary and secondary.
Unfortunately that has not helped.

Thank you.

5

Something is blocking access to GitHub.

6

Can you ping ghcr.io?

Your router won’t work without DNS. What DNS servers did you use? Lowering the MTU might help, but I can’t imagine why. I suspect something in your Firewall.

7

Yes, I can ping ghcr.io.

Ping statistics for 140.82.116.33:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 92ms, Average = 38ms

I tried tracert

Tracing route to ghcr.io [140.82.116.34]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms www.routerlogin.com [10.0.0.1]
2 12 ms 17 ms 12 ms 100.64.13.1
3 18 ms 21 ms 17 ms 208.79.254.181
4 26 ms 15 ms 17 ms VIH-RA-1 [208.79.254.53]
5 20 ms 17 ms 17 ms 208.79.254.58
6 29 ms 35 ms 41 ms 152.44.176.97
7 25 ms 22 ms 24 ms be2.cr2-sea-a.bb.as11404.net [174.127.136.11]
8 25 ms 40 ms 30 ms be1.cr2-sea-b.bb.as11404.net [174.127.149.137]
9 200 ms 196 ms 238 ms six1.github.com [206.81.81.89]
10 * * * Request timed out.
11 * * * Request timed out.
12 26 ms 23 ms 22 ms lb-140-82-116-34-sea.github.com [140.82.116.34]

Trace complete.

I took the unit to work today and successfully installed the add-ons.
Maybe my ISP can explain it.

8

LOL!!! Your ISP doesn’t know the difference from a router and a switch.

You can ping ghcr.io, so DNS is working.

Wait- what?
What is the IP of your router?
What is the IP of your Home Assistant host?