Unable to login from a single device on local network

Configuration
1

My desktops and iOS devices call all login to HA locally. My iPad constantly tells me my credentials are invalid. Any attempts to login after that results in a screen with the HA logo and says, “Unable to connect to Home Assistant. Retry.” I’ve cleared the browsing cache on the iPad and it’s the same scenario. I have no idea why this one device is getting refused. Clearly it’s getting some kind of connection since I get the HA logo.

Suggestions on what to check next? So frustrating. Feels like my iPad is on some kind of block list at this point.

2

Saw this in my logs:

Logger: homeassistant.components.http.ban
Source: components/http/ban.py:124
Integration: HTTP (documentation, issues)
First occurred: 23:02:54 (12 occurrences)
Last logged: 23:07:38

Login attempt or request with invalid authentication from Primaryrouter (192.168.96.1). (Mozilla/5.0 (iPad; CPU OS 14_8 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/95.0.4638.50 Mobile/15E148 Safari/604.1)

3

My main admin user has this issue: cannot log in on one computer. Logs in fine on other devices/computers. I’m getting the same error. My backup admin user can log in to the computer.

4

It only fails when using Roboform password manager to auto login. Roboform auto login fails only on this computer works fine on other computers.

When I type in the username and password it logs in fine.

2 Likes
5

OMG, I can’t believe that this was the issue for me too after searching for many hours. thanks! In my case the password manager is Safari itself. Even after deleting the entry in the keychain and recreating it, it still fails. Weird!

6

Do you have a ‘ip_bans.yaml’ file in your config directory?