I have recently migrated from a ConBee stick and Deconz to a SMLight SLZB-06 ethernet dongle and Zigbee2MQTT. I have factory reset and re-paired all of my devices to the new infrastructure with no issues, multiple Tradfri bulbs, sockets Hue bulbs etc. Unfortunately, the only devices I cannot get to pair are the Tradfri LED drivers for wardrobe lights. I have one 30w and one 10w one. Both appear to be supported by Zigbee2MQTT here:
However when adding either of these I get the error Interview failed for '0x84b4dbfffe8afe99 with error 'Error: Interview failed because can not get node descriptor ('0x84b4dbfffe8afe99')'. I have tried allowing it to pair via any node, and also via a Tradfri router and a Phillips Hue router to no avail.
Log as follows:
info 2024-12-05 10:03:07z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/response/permit_join', payload '{"data":{"device":"Office Desk Lamp","time":254,"value":true},"status":"ok","transaction":"d95sx-21"}'
info 2024-12-05 10:03:11zh:controller: Interview for '0x84b4dbfffe8afe99' started
info 2024-12-05 10:03:11z2m: Device '0x84b4dbfffe8afe99' joined
info 2024-12-05 10:03:11z2m: Starting interview of '0x84b4dbfffe8afe99'
info 2024-12-05 10:03:11z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0x84b4dbfffe8afe99","ieee_address":"0x84b4dbfffe8afe99"},"type":"device_joined"}'
info 2024-12-05 10:03:11z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0x84b4dbfffe8afe99","ieee_address":"0x84b4dbfffe8afe99","status":"started"},"type":"device_interview"}'
error 2024-12-05 10:04:12zh:controller: Interview failed for '0x84b4dbfffe8afe99 with error 'Error: Interview failed because can not get node descriptor ('0x84b4dbfffe8afe99')'
error 2024-12-05 10:04:12z2m: Failed to interview '0x84b4dbfffe8afe99', device has not successfully been paired
Any help/advice much appreciated. It doesn’t look like others are having the same issue, so possibly a localised problem