Unable to reach the Home Assistant cloud - all of a sudden

Configuration
1

All of a sudden and out of no where I am unable to control my devices from my Echos.

In my dashboard under Home Assistant Cloud, when I click sign-in I get ‘Unable to reach the Home Assistant cloud.’. I have Disabled and re-enabled the Home Assistant skill but it has made no difference.

I have no idea what else I could check.

Any ideas, guys?

2

Check your logs.

3

I have the same problem and here the log on message
Log Details (ERROR)
Tue May 15 2018 22:21:47 GMT+0800 (AWST)

Error fetching Cognito keyset: Cannot connect to host cognito-idp.us-east-1.amazonaws.com:443 ssl:True [Try again]

4

This just happened to me…cannot log in, alexa does not control anything. When I log in it says unable to reach the home assistant cloud. Any suggestions would be appreciated.

5

I have the same issue that started a few days ago. I can’t find the answer to the problem anywhere. Seems like HA Cloud is down.

6

Any update? Same Problem here.

7

Same problem right now. Any fix?

8

It’s up and running. If you’re having issues the best thing to do is to pop over to the Discord server and post details of your problem in the #cloud channel.

9

The cloud service said they rebooted their server and everyone should have reconnected automagically. I had to log out and log back in again. This happened on 11/20 at around 5PM