"Unable to send zone event to Home Assistant”

MoreIs · February 12, 2023, 2:15pm

Hi, I am rather new at Home Assistant, but I now get around in the ecosystem. One thing I haven’t been able to do yet is to create automations based on presence. What I did see, was the message “Unable to send zone event to Home Assistant”. After that I’ve already changed my settings as advised in “Device Tracker is not updating in Android app”. Also read some related issues, but those don’t relate to/solve my problem. As suggested there, I downloaded the logs, but that is where my knowledge stops…

02-10 09:44:00.006 22894 22894 D SensorReceiver: Received intent: android.intent.action.TIME_TICK
02-10 09:44:00.014 22894 25130 I SensorReceiver: Skipping faster update because not charging/different preference
02-10 09:44:31.171 22894 22894 D LocBroadcastReceiver: Received location update.
02-10 09:44:31.194 22894 22894 D ForegrndServiceLauncher: Check if service HighAccuracyLocationService is running. Service running = false
02-10 09:44:31.194 22894 22894 D LocBroadcastReceiver: Last Location: 
02-10 09:44:31.194 22894 22894 D LocBroadcastReceiver: Coords:(51.5566511, 5.1050291)
02-10 09:44:31.194 22894 22894 D LocBroadcastReceiver: Accuracy: 3.5
02-10 09:44:31.194 22894 22894 D LocBroadcastReceiver: Bearing: 341.9954
02-10 09:44:31.211 22894 22894 D UrlRepository: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
02-10 09:44:31.213 22894 22894 D LocBroadcastReceiver: Begin evaluating if location update should be skipped
02-10 09:44:31.213 22894 22894 D LocBroadcastReceiver: Received location that is 214 milliseconds old, 1676018670999 compared to 1676018671213 with source fused
02-10 09:44:31.238 22894 25130 D UrlRepository: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: Could not update location.
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: io.homeassistant.companion.android.common.data.integration.IntegrationException: java.net.SocketTimeoutException: failed to connect to /192.168.2.164 (port 8123) from /10.133.224.187 (port 56400) after 10000ms
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl.updateLocation(IntegrationRepositoryImpl.kt:199)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl$updateLocation$1.invokeSuspend(Unknown Source:15)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:104)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at kotlinx.coroutines.internal.LimitedDispatcher.run(LimitedDispatcher.kt:42)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:95)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:570)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:750)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:677)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:664)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: Caused by: java.net.SocketTimeoutException: failed to connect to /192.168.2.164 (port 8123) from /10.133.224.187 (port 56400) after 10000ms
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at libcore.io.IoBridge.connectErrno(IoBridge.java:236)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at libcore.io.IoBridge.connect(IoBridge.java:180)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at java.net.PlainSocketImpl.socketConnect(PlainSocketImpl.java:142)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:390)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:230)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:212)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:436)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at java.net.Socket.connect(Socket.java:621)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.platform.Platform.connectSocket(Platform.kt:128)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.connection.RealConnection.connectSocket(RealConnection.kt:295)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.connection.RealConnection.connect(RealConnection.kt:207)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.connection.ExchangeFinder.findConnection(ExchangeFinder.kt:226)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection(ExchangeFinder.kt:106)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.connection.ExchangeFinder.find(ExchangeFinder.kt:74)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.connection.RealCall.initExchange$okhttp(RealCall.kt:255)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.connection.ConnectInterceptor.intercept(ConnectInterceptor.kt:32)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.cache.CacheInterceptor.intercept(CacheInterceptor.kt:95)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.http.BridgeInterceptor.intercept(BridgeInterceptor.kt:83)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(RetryAndFollowUpInterceptor.kt:76)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(RealCall.kt:201)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at okhttp3.internal.connection.RealCall$AsyncCall.run(RealCall.kt:517)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
02-10 09:44:41.257 22894 25130 E LocBroadcastReceiver: 	at java.lang.Thread.run(Thread.java:920)

I cannot tell, if the problem is phone, firewall or (companion) app related.
Additionally: I have a Samsung S10+, HA runs on the HA Blue, and I use HA Cloud (by Nabu Casa).

dshokouhi · February 12, 2023, 3:23pm

It’s a cannot connect error, something that needs to be solved at the network end.

MoreIs · February 12, 2023, 3:25pm

So not related to my phone, or HA Cloud, but probably firewall?

dshokouhi · February 12, 2023, 3:43pm

Yes something looks to be blocking access to the HA API that the app uses. You do not seem to be using the HA cloud based on the log line above

MoreIs · February 12, 2023, 4:35pm

I just tried to replicate the situation with HA Cloud enabled (it says so in the companian app) and went for a walk. Than I still get this result with a plain internal IP-adres. I am still in my trial period.

02-12 17:18:46.210 20893 20893 D LocBroadcastReceiver: Received location update.
02-12 17:18:46.212 20893 20893 D ForegrndServiceLauncher: Check if service HighAccuracyLocationService is running. Service running = false
02-12 17:18:46.212 20893 20893 D LocBroadcastReceiver: Last Location: 
02-12 17:18:46.212 20893 20893 D LocBroadcastReceiver: Coords:(51.4145596, 5.3881947)
02-12 17:18:46.212 20893 20893 D LocBroadcastReceiver: Accuracy: 11.516
02-12 17:18:46.212 20893 20893 D LocBroadcastReceiver: Bearing: 0.0
02-12 17:18:46.221 20893 20893 D UrlRepository: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
02-12 17:18:46.221 20893 20893 D LocBroadcastReceiver: Begin evaluating if location update should be skipped
02-12 17:18:46.221 20893 20893 D LocBroadcastReceiver: Received location that is 98 milliseconds old, 1676218726123 compared to 1676218726221 with source fused
02-12 17:18:46.225 20893  6835 D UrlRepository: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
02-12 17:18:46.252 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 0
02-12 17:18:46.586 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 1
02-12 17:18:47.604 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 0
02-12 17:18:48.461 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 1
02-12 17:18:50.482 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 0
02-12 17:18:50.931 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 1
02-12 17:18:51.604 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 0
02-12 17:18:52.153 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 1
02-12 17:18:52.783 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 0
02-12 17:18:53.542 20893  6835 E SensorReceiver: Issue registering sensor battery_level
02-12 17:18:53.542 20893  6835 E SensorReceiver: io.homeassistant.companion.android.common.data.integration.IntegrationException: java.net.SocketTimeoutException: failed to connect to /192.168.2.164 (port 8123) from /10.132.188.219 (port 58842) after 10000ms
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl.registerSensor(IntegrationRepositoryImpl.kt:574)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl$registerSensor$1.invokeSuspend(Unknown Source:15)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:104)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at kotlinx.coroutines.internal.LimitedDispatcher.run(LimitedDispatcher.kt:42)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:95)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:570)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:750)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:677)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:664)
02-12 17:18:53.542 20893  6835 E SensorReceiver: Caused by: java.net.SocketTimeoutException: failed to connect to /192.168.2.164 (port 8123) from /10.132.188.219 (port 58842) after 10000ms
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at libcore.io.IoBridge.connectErrno(IoBridge.java:236)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at libcore.io.IoBridge.connect(IoBridge.java:180)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at java.net.PlainSocketImpl.socketConnect(PlainSocketImpl.java:142)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:390)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:230)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:212)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:436)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at java.net.Socket.connect(Socket.java:621)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.platform.Platform.connectSocket(Platform.kt:128)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.connection.RealConnection.connectSocket(RealConnection.kt:295)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.connection.RealConnection.connect(RealConnection.kt:207)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.connection.ExchangeFinder.findConnection(ExchangeFinder.kt:226)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection(ExchangeFinder.kt:106)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.connection.ExchangeFinder.find(ExchangeFinder.kt:74)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.connection.RealCall.initExchange$okhttp(RealCall.kt:255)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.connection.ConnectInterceptor.intercept(ConnectInterceptor.kt:32)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.cache.CacheInterceptor.intercept(CacheInterceptor.kt:95)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.http.BridgeInterceptor.intercept(BridgeInterceptor.kt:83)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(RetryAndFollowUpInterceptor.kt:76)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(RealCall.kt:201)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at okhttp3.internal.connection.RealCall$AsyncCall.run(RealCall.kt:517)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
02-12 17:18:53.542 20893  6835 E SensorReceiver: 	at java.lang.Thread.run(Thread.java:920)
02-12 17:18:53.553 20893  6835 D UrlRepository: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
02-12 17:18:53.555 20893  6835 D UrlRepository: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
02-12 17:18:53.560 20893  6835 D UrlRepository: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
02-12 17:18:53.563 20893  6835 D UrlRepository: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
02-12 17:18:53.901 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 1
02-12 17:18:54.355 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 0
02-12 17:18:54.832 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 1
02-12 17:18:55.276 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 0
02-12 17:18:55.542 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 1
02-12 17:18:56.088 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 0
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: Could not update location.
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: io.homeassistant.companion.android.common.data.integration.IntegrationException: java.net.SocketTimeoutException: failed to connect to /192.168.2.164 (port 8123) from /10.132.188.219 (port 58846) after 10000ms
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl.updateLocation(IntegrationRepositoryImpl.kt:199)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl$updateLocation$1.invokeSuspend(Unknown Source:15)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:104)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at kotlinx.coroutines.internal.LimitedDispatcher.run(LimitedDispatcher.kt:42)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:95)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:570)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:750)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:677)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:664)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: Caused by: java.net.SocketTimeoutException: failed to connect to /192.168.2.164 (port 8123) from /10.132.188.219 (port 58846) after 10000ms
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at libcore.io.IoBridge.connectErrno(IoBridge.java:236)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at libcore.io.IoBridge.connect(IoBridge.java:180)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at java.net.PlainSocketImpl.socketConnect(PlainSocketImpl.java:142)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:390)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:230)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:212)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:436)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at java.net.Socket.connect(Socket.java:621)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.platform.Platform.connectSocket(Platform.kt:128)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.connection.RealConnection.connectSocket(RealConnection.kt:295)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.connection.RealConnection.connect(RealConnection.kt:207)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.connection.ExchangeFinder.findConnection(ExchangeFinder.kt:226)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection(ExchangeFinder.kt:106)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.connection.ExchangeFinder.find(ExchangeFinder.kt:74)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.connection.RealCall.initExchange$okhttp(RealCall.kt:255)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.connection.ConnectInterceptor.intercept(ConnectInterceptor.kt:32)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.cache.CacheInterceptor.intercept(CacheInterceptor.kt:95)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.http.BridgeInterceptor.intercept(BridgeInterceptor.kt:83)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(RetryAndFollowUpInterceptor.kt:76)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(RealCall.kt:201)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at okhttp3.internal.connection.RealCall$AsyncCall.run(RealCall.kt:517)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
02-12 17:18:56.236 20893  6835 E LocBroadcastReceiver: 	at java.lang.Thread.run(Thread.java:920)
02-12 17:18:56.647 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 1
02-12 17:18:57.218 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 0
02-12 17:18:57.736 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 1
02-12 17:18:58.240 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 0
02-12 17:18:59.051 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 1
02-12 17:18:59.699 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 0
02-12 17:19:00.009 20893 20893 D SensorReceiver: Received intent: android.intent.action.TIME_TICK
02-12 17:19:00.011 20893  6835 I SensorReceiver: Skipping faster update because not charging/different preference
02-12 17:19:01.596 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 1
02-12 17:19:01.932 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 0
02-12 17:19:02.674 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 1
02-12 17:19:03.270 20893 20893 I ViewRootImpl@9616eef[SettingsActivity]: ViewPostIme pointer 0

dshokouhi · February 12, 2023, 4:55pm

this log is incomplete and missing the logs above it that would show what URL was being used. Also make sure the remote URL is enabled.

MoreIs · February 12, 2023, 5:00pm

Edited in above reply. Like I said, still very unfamiliar with logs and what to copy.

dshokouhi · February 12, 2023, 8:10pm

try to edit the connection URL by switching off the cloud URL, I think it may be stuck with the old URL if you used the local IP previously

MoreIs · February 20, 2023, 4:11pm

It is solved! I reinstalled the companion app on my phone, and that did the job. I think* it is related to the fact that I first installed the app, than signed up for the trial and it somehow remembered only the internal IP-address… After the fresh install the HA Cloud was immediately active and on the first test I got an ‘away’ status!

No changes made to the firewall or local HA Blue install, than it must have been phone related.

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