Unable to set up Tile scanner

Installation Home Assistant OS
1

Hello everyone,

First time poster and Home Assistant newb. This forum has been an amazing resource so far. I’m having issues setting up my Tile BLE tracker. I have set up the app and have 2 tiles set up through the app for testing. In my configuration.yaml I have set up my tile device tracker in accordance with the guide.

device_tracker:

  • platform: tile
    username:redacted
    password: redacted

When I reboot Hass.io, i get the following errors:

Unable to set up Tile scanner: Error requesting data from clients/b31623b3-7260-4052-916c-8e1d2c202792/sessions: 401, message='Unauthorized'

I’ve triple checked that I am using the correct account username and password. Is there something I’m missing? It’s probably something stupid that I’m failing to do, but I’m at a loss with this one. Thanks for any help you can provide. Cheers!

2

I have the same problem with one of my tiles :slightly_frowning_face: any resolution?

3

I’m now receiving this same message, as well. Does anyone have a solution?

4

ID10T error. I changed my Tile password and forgot to update secrets.yaml. Doh. All works now.