Unable to unlock/lock kwikset 914 - open zwave

looking for some guidance for anyone that has successfully setup the kwikset 914 deadbolts with open z-wave.

[20210327 15:32:57.165 PDT] [ozw.library] [critical]: Error - Node: 9 ERROR: Dropping command, expected response not received after 1 attempt(s). Command: "DoorLockCmd_Get (Node=9): values hidden.

ive also noticed that the network key displayed in the error does not match the network key i set in config.