Understanding Our Community: The 2024 Home Assistant Survey

As Home Assistant continues to grow and evolve, so does our commitment to making it more inclusive, accessible, and aligned with the diverse needs of our community. To that end, we’re launching an annual survey—and we hope you’ll participate!

A big part of building our roadmap going forward was focusing more on research, which led the team to bring me (Annika) in as a Senior User Experience Researcher. We could keep assuming our community’s wants and needs, but we’d rather base our decisions on data-driven insights 😉. With this survey, we aim to better understand not just how you use Home Assistant, but also who you are as a person, a smart home user, and a member of our community. This knowledge will help us:

  • Tailor our future work to address the needs of our community.
  • Identify trends and shifts in the smart home landscape over time.
  • Ensure Home Assistant and its ecosystem reflect the values and priorities of those who use it.

We understand that some of the questions we’re asking touch on sensitive topics. Rest assured, your responses are completely anonymous, and all questions are optional. If you’re ever uncomfortable, you can skip a question—but for the results to be recorded, you must hit the submit button at the end of the survey. This survey isn’t short; we recommend setting aside around 20 minutes to complete it. Fill out the survey here or read more about what we’re trying to learn below.

~Annika

What we’re hoping to learn

We’re curious about how you began your smart home journey and what drives your decisions today in your home. From the types of devices you use to how your household interacts with your smart home. We want to learn who is using Home Assistant, not just the primary user, but also those living in your smart home. These insights allow us to understand the varied experiences and expertise within the community. For example, knowing your professional background helps us identify areas where your day-to-day knowledge intersects with smart home technologies. We are also asking about neurodiversity, which can help us understand how our community processes and interacts with information. By learning about these differences, we can make our communication and platform design more inclusive. Again, we can understand if you prefer not to share this information.

One area we’re trying to understand better is how you personally resonate with the values of the Open Home. We believe in privacy, sustainability, and choice—but how important are these values to you?

Your data

First and foremost, the survey is entirely anonymous, and you can skip any question you don’t want to answer. For sensitive questions (e.g., gender), we provide options like “prefer not to say” or open text fields.

Once collected, the data will be anonymized and aggregated to ensure your privacy. Because we cannot identify individual responses, certain data rights (like deletion requests) won’t be applicable after submission. Please note around halfway through the survey there is a partial submit point, once you click continue the previous answers will be recorded. The data will be stored and handled according to GDPR standards. For more details, see our User Research Agreement.

How you can help

This isn’t a short survey and should take around 20 minutes - don’t hesitate to return later to complete it. For the results to be recorded, you must progress past the partial submission point or hit the submit button at the end of the survey. While responding to the survey, be aware that there is no right or wrong answer. It is about you as a person, your experience, opinions, and feelings. Don’t overthink your responses, but stay with the answers that come to your mind intuitively. The more detail, the better - your insights will help shape our future directions. Also, share it with friends, family, or anyone who uses Home Assistant.

Fill out the Survey here

The survey opens on Monday, December 16, and closes on Monday, January 20. Once we’ve analyzed the data, we’ll share the results and insights with the community. By participating, you’re helping us build a better Home Assistant - one that grows with its users and stays true to its values. Thanks for your support!


This is a companion discussion topic for the original entry at https://www.home-assistant.io/blog/2024/12/16/community-survey-2024
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Are you going to share the results of this survey in some form?

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From the last paragraph.

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This is really cool, thanks! I’m excited for the results :smiley: :heart:

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Hi there, just completed the survey, and some extra feedback:

  • The half way submission is a great idea, I probably just missed it, but I didn’t see it as an option.
  • The survey is quite long (and I’m quite slow), perhaps even having a quarter / three quarter submission options would be good.
  • The end of the survey snuck up on me and I didn’t get a chance to say that Home Assistant is a really important part of my life, so I just wanted to thank you and the entire team for the fantastic and important work you do. :heart:
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Clearly you didn’t read the announcement.

I am pleased this is ‘anonymised’.
The amount of information asked put together would be very uniquely identifiable.

Is the data released going to include everything said in ‘other’ and [type here] answers?

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What I am missing:
All Questions are about the Status Quo, not covering what my Goals, Wishes or next Steps are.

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Speaking of accessibility, I didn’t even know that ‘neurodivergent’ was a word😄
I also learnt that some prefers to be addressed as “they”…

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Somewhat related to this (as well as the 2024 year-end roadmap update blog post) is that have previously seen that Annika also posted a less formal forum thread with an open question to the community about Best Practices for a Private Smart Home So recommend that anyone interested in providing suggestions and feedback also that check out that thread too here:

As I interpret her post there, I believe she is asking us to reply in that thread with our lists of both general and specific best practices you would recommend that everyone should try to follow in order to better protect their digital privacy when about begin with a totally new smart home setup from scratch without having to reuse any legacy components, and as such specifically targeting a proposed scenario where someone who is planning to move to a new house/apartment, so I assume that means starting from a clean slate that lacks constraints imposed by prior smart home solutions that person may have, (which in technical jargon/terminology is commonly referred to as a greenfield project).

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Don’t worry—we’ll only share aggregated and summarized insights from the responses. In the free-text answers, we’re looking at overall patterns and themes, not sharing anything word-for-word.

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If you read the post, you’ll see the intent of the survey:

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One observation: the “matrix” question about interaction with the community was a little unclear. I rarely interact “to solve a problem” that I have; but frequently interact “to solve a problem” that others have.

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Indeed :slight_smile: :slight_smile:

Holy moly! I am happy and eager to contribute to a survey about HA… But this thing is a BEAST. I finally gave up half way through. WAAYYYYYYYY too many questions!

Just going to flag that this question is just ambiguous enough that I wouldn’t trust the responses. Does build ESPhome firmware mean you’re manually compiling the source code (presumably due to customizations), or does it simply refer to running through the (quite simple) compile YAML + download?

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I assumed it meant “wrote your yaml files and compiled it” vs things like apollo or ratgdo where you download the file and just run it.

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Thanks for running this survey! It took me 25 min to complete. I’m a slow reader. :slight_smile:

Big survey but hey it’s the least I can do…