Unifi Protect Record Video does not works

dgionimi · March 24, 2024, 2:53pm

Hello,

I’m trying to integrate Home Assistant, Telegram, and Unifi Protect to send a notification when a person is detected. When I configure it to send a photo, the integration works very well. However, when I configure it to send videos, nothing happens. I found the log, and it said

“Error executing script. Error for call_service at pos 1: camera.sala_pt_high does not support record service.”

Where ‘camera.sala’ is a G4 Instant camera.

Please, I would like to know if you have a solution to this problem and if other models, like the G5 Pro or AI Pro, have the same issue with this integration."

AngellusMortis · March 24, 2024, 5:00pm

According to the code, it is because you do not have RTSP enabled on your camera so it does not have a stream source.

github.com

home-assistant/core/blob/11faf4adcbb0dc48d16e0c1b5916b8a7bc356f9c/homeassistant/components/camera/init.py#L1077-L1080


      
          stream = await camera.async_create_stream()
          
          if not stream:
              raise HomeAssistantError(f"{camera.entity_id} does not support record service")

dgionimi · April 5, 2024, 1:06am

Thank you! After enable the RTSP the recording works