Update problem OS 3.11 from 3.10

havezel · February 19, 2020, 10:57am

When I try to update the new OS I’m getting an unknown error.
See log:

20-02-19 09:25:00 INFO (MainThread) [hassio.store.git] Update add-on https://github.com/hassio-addons/repository repository
20-02-19 09:25:00 INFO (MainThread) [hassio.store.git] Update add-on https://github.com/home-assistant/hassio-addons repository
20-02-19 09:25:03 INFO (MainThread) [hassio.store] Load add-ons from store: 63 all - 0 new - 0 remove
20-02-19 09:31:40 INFO (MainThread) [hassio.host.info] Update local host information
20-02-19 09:31:40 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.DBus.Properties.GetAll on /org/freedesktop/hostname1
20-02-19 09:31:41 INFO (MainThread) [hassio.host.services] Update service information
20-02-19 09:31:41 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.systemd1.Manager.ListUnits on /org/freedesktop/systemd1
20-02-19 09:31:41 INFO (MainThread) [hassio.host.network] Update local network DNS information
20-02-19 09:31:41 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.DBus.Properties.GetAll on /org/freedesktop/NetworkManager/DnsManager
20-02-19 10:25:00 INFO (MainThread) [hassio.updater] Fetch update data from https://version.home-assistant.io/stable.json
20-02-19 10:52:52 INFO (MainThread) [hassio.hassos] Fetch OTA update from https://github.com/home-assistant/operating-system/releases/download/3.11/hassos_rpi3-3.11.raucb
20-02-19 10:53:37 INFO (MainThread) [hassio.hassos] OTA update is downloaded on /data/tmp/hassos-3.11.raucb
20-02-19 10:53:37 INFO (MainThread) [hassio.utils.gdbus] Call de.pengutronix.rauc.Installer.Install on /
20-02-19 10:53:37 INFO (MainThread) [hassio.utils.gdbus] Start dbus monitor on de.pengutronix.rauc
20-02-19 10:53:49 INFO (MainThread) [hassio.utils.gdbus] Stop dbus monitor on de.pengutronix.rauc
20-02-19 10:53:49 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.DBus.Properties.GetAll on /
20-02-19 10:53:49 ERROR (MainThread) [hassio.hassos] HassOS update fails with: Installation error: Failed updating slot rootfs.1: opening output device failed: Device or resource busy

Anyone know what is wrong? Tried multiple times and restarted a couple of times. Getting the same error everytime.

maurizio53 · February 19, 2020, 11:07am

I succesfully updated to 3.11 but it did not changed the hostname as the release notes say… I still have hassio as hostname.

tom_l · February 19, 2020, 11:37am

Try shutting the host down (from the system page) and powering up again. Then try the update again.

You can also change the hostname yourself:

Untitled

maurizio53 · February 19, 2020, 11:51am

Thanks, but what happens if i leave the old hostname?

tom_l · February 19, 2020, 12:15pm

havezel · February 19, 2020, 12:27pm

Now i can’t access home assistant anymore.

havezel · February 19, 2020, 12:43pm

Completely shutdown the rpi after shutting down the host. then restart the update and everything works. Thanks!

tom_l · February 19, 2020, 4:50pm

Well that’s good. You had me worried for a bit there

cogneato · February 19, 2020, 6:09pm

The hostname warning is only for new installs. Your current hostname does not change. This would effect using http://hassio.local:8123 and that’s why the warning is present, because a new install would use http://homeassistant.local:8123 instead. Also, samba uses this hostname which would in turn require using \\homeassistant and not \\hassio.

You can make the hostname be anything you want. But the default for new installs is now homeassistant. You would not expect the name to change after an update.

havezel · February 19, 2020, 6:22pm

You are absolutely right. I didn’t change the hostname. Just a shutdown, reboot and install the update. Thanks for clearing things up!

Pirol_62 · February 20, 2020, 10:08am

I tried to update from 2.11 to 3.11 clicked the update button and then nothing.
HA seem to be completely destroyed.
HA is even not visible in the network

I’m now reinstalling HA from scratch. Thank you. Very frustrating

bladeback · February 20, 2020, 10:34am

It happened to me exactly the same, I did an update to 3.11 and HASSIO is dead, raspberry is not visible on the net, the famous SAFE MOD doesn’t work.
It didn’t help to turn raspberry on and off three times.

bladeback · February 20, 2020, 10:49am

So I did not give up and after 5 hard switching off and on HASSIO is working . I was just surprised that SAFE MODE didn’t work.

havezel · February 20, 2020, 10:58am

Have you changed your hostname?

havezel · February 20, 2020, 10:59am

It took a while before the RPI was restarted.
Glad to hear your HA is up and running again

bladeback · February 20, 2020, 11:38am

hostname is HASSIO

Pirol_62 · February 20, 2020, 11:53am

Ok, i installed HAfrom scratch. But it isnot possible to restore a 2 days old snapshot form HA 105.
Installing everything new stopped by installing a backup to deconz. Deconz is not available anymore.

So, how can I get back to my old 103.4?

tom_l · February 20, 2020, 4:37pm

I had to reboot the host after updating the OS. It was running (I could SSH in) but no front end web service. Thanks @havezel

havezel · February 20, 2020, 5:28pm

Everything working now? I’m sorry

tom_l · February 20, 2020, 5:40pm

I wasn’t being sarcastic. Hearing that you had to reboot after the update helped me reach that conclusion quickly.

All good now.