USB-serial device doesn't appear in /dev

Hi,

I have a usb device that shows on my hardware list, but it does not appear under /dev. Any advice how to fix this issue? I have another usb-serial device connected and it seems to be working find as it is created as /dev/ttyACM0. I’m using Raspberry Pi 3 (32-bit) with latest hassio.

Here is my dmesg output

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I’ve browsed through all the possible forums and can’t find a solution for my issue. I believe that the kernel may not have the driver needed to support the USB programming interface. When connected to a Raspberry PI OS the driver is found and I’m able to communicate with the device but it seems that HA OS doesn’t have the same kernel drivers.

Any advice how I should proceed from here?

Checked TTY?
image