USB UPS - usbhid can't add hid device

Hi all,
I’ve connected an EATON ELLIPSE PRO 650 via USB to the ESXi host, attached in virtual hardware to home assistant VM but in the VM monitor this error keeps showing:

[ xxxx.xxxxxx] usbhid 2-1:1.0: can’t add hid device: -71

HA Core 2023.11.2

any hint?