Vacuum: neato showing up, but vorwerk vr200 does not

Development
#1

Hi,

First off, I’m totally new to Home Assistant. Have successfully gotten many of my smart stuff integrated so far such as Vera, Automower, Grohe Sense Guard, etc.

I have also succeeded in getting my Neato D7 to show up using the vacuum platform neato. However, I also have a Vorwerk VR200 that does not show up. This is my config:

vacuum
  - platform: neato
    name: Neato
    username: !secret neato_username
    password: !secret neato_password
  
  - platform: neato
    name: Alf
    username: !secret vorwerk_username
    password: !secret vorwerk_password
    vendor: 'vorwerk'

With this, I get the Neato but not the Vorwerk (called Alf :slight_smile: ).

I guess it’s something obvious that I’m missing, but I couldn’t find anything about this issue on this forum.

Thanks in advance!

#2

your configuration is incorrect, please refer to the docs: https://www.home-assistant.io/integrations/neato

#3

Hi,

Thanks for the quick reply. I’ve consulted that, and this is probably where my noob-status in hass shows. I have tried this as well, but doesn’t work either:

neato Neato:
    name: Neato
    username: !secret neato_username
    password: !secret neato_password

neato Alf:
    name: Alf
    username: !secret vorwerk_username
    password: !secret vorwerk_password
    vendor: 'vorwerk'

I get this in my log when I try to check the config file prior to reloading:

Logger: aiohttp.server
Source: helpers/check_config.py:130
First occurred: 8:42:18 PM (1 occurrences)
Last logged: 8:42:18 PM

Error handling request
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/aiohttp/web_protocol.py", line 418, in start
    resp = await task
  File "/usr/local/lib/python3.8/site-packages/aiohttp/web_app.py", line 458, in _handle
    resp = await handler(request)
  File "/usr/local/lib/python3.8/site-packages/aiohttp/web_middlewares.py", line 119, in impl
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/real_ip.py", line 39, in real_ip_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 73, in ban_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 127, in auth_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 129, in handle
    result = await result
  File "/usr/src/homeassistant/homeassistant/components/config/core.py", line 29, in post
    errors = await async_check_ha_config_file(request.app["hass"])
  File "/usr/src/homeassistant/homeassistant/config.py", line 857, in async_check_ha_config_file
    res = await check_config.async_check_ha_config_file(hass)
  File "/usr/src/homeassistant/homeassistant/helpers/check_config.py", line 130, in async_check_ha_config_file
    result[domain] = config[domain]
KeyError: 'neato'

Any pointers?

Cheers!

#4

Try creating a new configuration from the integration page.

Edit: also use lowercase in the yaml keys like neato alf

#5

Hi,

Thanks for the suggestions! If I try to create a new configuration from the integration page I get the message:

## Aborted

Already configured

If I use neato neato: and neato alf: then I still get the same log error as in the last post when checking the config file.

I also tried removing the config from configuration.yaml and also removing the integration, then readding the Neato Botvac integration from the GUI. This time I put in my VOrwerk credentials, and Alf popped up. However now my Neato is orphaned. After that I tried adding

neato:
    username: !secret neato_username
    password: !secret neato_password

back to the configuration.yaml, and Neato is back, but now Alf is orphaned… :frowning:

The GUI now shows

[2 devices] and [7 entities]

but I can’t control the Vorwerk VR200 Alf.

Tricky…

#6

Oh hmm we may not allow multiple accounts here for the platform. Can you open a bug on github for this? Make sure to fill out the issue template.

#7

Thanks!

I havn’t ever reported anything via github before, but I tried doing it through issues: https://github.com/dshokouhi/hass-neato-custom-component/issues/22

Sorry if that is not the way I should have done it… :confused:

Thanks in any case!

#8

Do you use the old or the new app? The vorwerk will only work if you use the old app ( with „MyKobold“ app the integrations is not working! )

1 Like
#9

Have you opened an issue on Github regarding this?

2020-08-29 14:30:43 ERROR (SyncWorker_19) [homeassistant.components.neato] Invalid credentials

The old app is being phased out and the new one uses 2FA.

#10

@ dshokouhi

FYI - https://github.com/home-assistant/core/issues/39378

#11

It worked until yesterday but after update 2021.1.0, VR200 cannot be driven any longer.
I did the Neato app integration but my robot is not a Neato: it is Vorwerk and there does not seem to be a way to get that back in

#12

Vorwerk support was dropped in 2021.1 as we now have a different auth mechanism for neato than vorwerk, a new integration will need to be added to HA with support of the different auth mechanism for it to continue to be used.