Video doorbell device

Hello. I’m trying to add a smart home video doorbell device and I get this error. What should I do?

Looks you you need to unbind it from whatever device it is currently bound to.

What is it and how are you currently using it?

I had a smartphone that broke and I had the doorbell there before. What should I do now?]
I’m not using it at the moment.

I’d check how to factory reset it.

I reset by pressing the button for 5 seconds but I have the same error. Otherwise it must be deleted from the cloud??

That solved the problem, I had to delete the package from within the application.