Hi, I have two Voice PE in different rooms on the same WLAN and they worked great for a while. However now one of them does not output any sound anymore, and the trigger phrase does not register. I tried factory reset, I re-flashed the firmware, no joy. The mute switch is off. The logs show nothing weird. I did notice that the device was sometimes rebooting a bunch of times for no apparent reason, but that was while it was still working.
What can I do?
I’m only chiming in to say I’m experiencing the same issue. Started a couple days ago. My voice PE won’t make any sounds, either as a voice satellite or media player. It will not respond to wake words.
HA shows that its state changes accordingly when I play media or announce something but no audio actually comes out of the device.
To follow up, I got a replacement from Seeed Studios where I purchase them from, and after a brief conversation they sent out a new one. Great service, but of course not reassuring to know this seems to be a common issue with the Voice PE.