VoIP: RTP SSRC changes on every TTS segment causing no audio on receiving phone

Hi guys,

maybe someone can help me…

HA Version: 2026.2.2
IP Phone: Polycom CCX 500, firmware 8.1.3.1301
Codec: Opus PT 121

My problem: HA generates a new SSRC for each TTS response segment during a call, causing RFC-compliant phones to discard all audio packets

for non tech guys, i dont have audio.

I do have Wireshark trace…and you can see that from the networking point of view you have conection and HA Voice Assistant answers. but no audio.

But in the trace you can hear the audio calling and the Voice Assistant answer.

If someone can help me i will really apreciate

Do you have logs with debug enabled for the Voip integration?

i think i do. where should i upload them ? …

Post them here or send me a message with them?