Watson IOT - not authorized when trying to connect to cloud

Configuration
1

Hello,
i have setup a gateway device in the Watson Iot cloud using the US-South location. i have tried to use both a supplied token and an auto generated token and i always get the same response when restarting HA.

I use HA in a python Virt environment (python 3.6)
there are no logs in the IOT cloud area against my device.
the ‘xxxxxxxxxx’ refers to the token that is setup as part of the device creation in the cloud.

I have setup 3 separate devices using auto-gen tokens and then manually entered tokens with no success.

2018-08-02 15:19:13 CRITICAL (Thread-4) [ibmiotf.gateway.Client] Not authorized: s (g:v49juo:Gateway:home-assistant, use-token-auth, xxxxxxxxxx)
2018-08-02 15:19:22 WARNING (MainThread) [homeassistant.setup] Setup of watson_iot is taking over 10 seconds.
2018-08-02 15:19:43 CRITICAL (SyncWorker_7) [ibmiotf.gateway.Client] Operation timed out connecting to IBM Watson IoT Platform: v49juo.messaging.internetofthings.ibmcloud.com
2018-08-02 15:19:43 ERROR (MainThread) [homeassistant.setup] Error during setup of component watson_iot
Traceback (most recent call last):
  File "/srv/homeassistant/lib/python3.6/site-packages/homeassistant/setup.py", line 146, in _async_setup_component
    component.setup, hass, processed_config)  # type: ignore
  File "/usr/lib/python3.6/concurrent/futures/thread.py", line 56, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/srv/homeassistant/lib/python3.6/site-packages/homeassistant/components/watson_iot.py", line 127, in setup
    hass, watson_gateway, event_to_json)
  File "/srv/homeassistant/lib/python3.6/site-packages/homeassistant/components/watson_iot.py", line 148, in __init__
    self.gateway.connect()
  File "/srv/homeassistant/lib/python3.6/site-packages/ibmiotf/__init__.py", line 147, in connect
    self.logAndRaiseException(ConnectionException("Operation timed out connecting to IBM Watson IoT Platform: %s" % (self.address)))
  File "/srv/homeassistant/lib/python3.6/site-packages/ibmiotf/__init__.py", line 137, in logAndRaiseException
    raise e
ibmiotf.ConnectionException: Operation timed out connecting to IBM Watson IoT Platform: v49juo.messaging.internetofthings.ibmcloud.com

I should also mention this is the output of:
pip install ibmiotf

Requirement already satisfied: ibmiotf in /srv/homeassistant/lib/python3.6/site-packages (0.3.4)
Requirement already satisfied: iso8601>=0.1.12 in /srv/homeassistant/lib/python3.6/site-packages (from ibmiotf) (0.1.12)
Requirement already satisfied: paho-mqtt>=1.3.1 in /srv/homeassistant/lib/python3.6/site-packages (from ibmiotf) (1.3.1)
Requirement already satisfied: pytz>=2017.3 in /srv/homeassistant/lib/python3.6/site-packages (from ibmiotf) (2018.5)
Requirement already satisfied: requests>=2.18.4 in /srv/homeassistant/lib/python3.6/site-packages (from ibmiotf) (2.19.1)
Requirement already satisfied: requests_toolbelt>=0.8.0 in /srv/homeassistant/lib/python3.6/site-packages (from ibmiotf) (0.8.0)
Requirement already satisfied: dicttoxml>=1.7.4 in /srv/homeassistant/lib/python3.6/site-packages (from ibmiotf) (1.7.4)
Requirement already satisfied: xmltodict>=0.11.0 in /srv/homeassistant/lib/python3.6/site-packages (from ibmiotf) (0.11.0)
Requirement already satisfied: certifi>=2017.4.17 in /srv/homeassistant/lib/python3.6/site-packages (from requests>=2.18.4->ibmiotf) (2018.4.16)
Requirement already satisfied: idna<2.8,>=2.5 in /srv/homeassistant/lib/python3.6/site-packages (from requests>=2.18.4->ibmiotf) (2.6)
Requirement already satisfied: urllib3<1.24,>=1.21.1 in /srv/homeassistant/lib/python3.6/site-packages (from requests>=2.18.4->ibmiotf) (1.22)
Requirement already satisfied: chardet<3.1.0,>=3.0.2 in /srv/homeassistant/lib/python3.6/site-packages (from requests>=2.18.4->ibmiotf) (3.0.4)
2

Have you been able to get this to work? I’m stuck at the same spot as you are; i.e.

2020-10-27 17:23:02 CRITICAL (Thread-7) [ibmiotf.gateway.Client] Not authorized: s (g:xxxxx:TasmotaDevice:Tasmota-xx-Test, use-token-auth, xxxxx
2020-10-27 17:23:02 INFO (Thread-7) [ibmiotf.gateway.Client] Disconnected from the IBM Watson IoT Platform
2020-10-27 17:23:13 CRITICAL (SyncWorker_2) [ibmiotf.gateway.Client] Operation timed out connecting to IBM Watson IoT Platform: xxxxx.messaging.internetofthings.ibmcloud.com
2020-10-27 17:23:13 ERROR (MainThread) [homeassistant.setup] Error during setup of component watson_iot
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/setup.py", line 213, in _async_setup_component
    result = await task
  File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/src/homeassistant/homeassistant/components/watson_iot/__init__.py", line 141, in setup
    instance = hass.data[DOMAIN] = WatsonIOTThread(hass, watson_gateway, event_to_json)
  File "/usr/src/homeassistant/homeassistant/components/watson_iot/__init__.py", line 162, in __init__
    self.gateway.connect()
  File "/usr/local/lib/python3.8/site-packages/ibmiotf/__init__.py", line 147, in connect
    self.logAndRaiseException(ConnectionException("Operation timed out connecting to IBM Watson IoT Platform: %s" % (self.address)))
  File "/usr/local/lib/python3.8/site-packages/ibmiotf/__init__.py", line 137, in logAndRaiseException
    raise e
ibmiotf.ConnectionException: Operation timed out connecting to IBM Watson IoT Platform: 51hqwt.messaging.internetofthings.ibmcloud.com

And looking at the Watson end I haven’t been able to get anything meaningful … yet :slight_smile: