Wear OS stopped working

Hi,

I know that Home Assistant for the Wear OS currently is still Beta. But I installed it several weeks ago and it worked fine. Since a few weeks then, it stopped working. Whenever I start the HA on my Samsung 4 Watch it tries to load the Areas and then it gets stuck. Sometimes it shows a black blank screen, sometime it shows the first Areas, but I can’t scroll down.

After a couple more seconds the HA on the watch closes and I see that Home Screen of my watch again.

It worked so well, but now for some unknown reasons it does not. I already installed the Wear OS part of the App again but that did not help.

Also I removed several Areas to reduce the number of total areas in my HA, because I though there are maybe too many of them.

Does anyone have an idea, what I can do?

best regards
TurboKanne

If it’s not loading the areas then something might be failing. Make sure the app is up to date then try get the logs off the device if it’s still not loading. You’ll need to get the logcat logs for this.

Google Playstore says the Apps both on the cellphone and on the watch are uptodate. The watch literally crashes when opening Home Assistant on the watch.

Logfiles in Hone Assistent do not show any specific error related to the watch.

How to get the detailed log of the watch?
Do I have to add the logger Integration though?

Best regards

have you tried clearing data in teh app to rule out bad data?

you need to connect the watch to a computer

https://developer.android.com/training/wearables/get-started/debugging

and then use logcat to get the logs.

https://developer.android.com/studio/command-line/logcat?hl=en

no we need the on device logs to troubleshoot this

Sorry, I do not know how to do all this :frowning: And the watch still crashes when opening the HA app on the Galaxy 4.

I checked the App permissions and cleared the cache. But the HA App on the watch still crashes everytime :frowning:

Without the logs there is not much we can do

I’m having this same issue after moving my Samsung Watch 4 to a new Google pixel 7.no issues when previously paired to my One Plus 6t. Crashing when trying to load entities.

Any solutions folks have come up with? I’ll try to grab loga from watch.

FYI, for those who have run into the problem of the HA WearOS watch app losing connection all the time.
If you have the HA companion app lock enabled (where you need to unlock the app whenever you’re not on home WiFi for example), that lock blocks all interaction from the HA WearOS watch app, any request/command just errors out, but doesn’t say why. For example, the template tile just says ‘error rendering template’, and entity buttons don’t do anything other than vibrate the watch.
So even if you have the watch unlocked, if the HA app on your phone locked itself in your pocket all requests/commands from the HA WearOS watch app will fail.
Took a while to figure out what was causing the problem.

this is a placebo effect. There is nothing in the code to prevent communication with the wear OS app because the app lock is enabled on the phone side. App lock is only meant to block access to WebView and changing settings. It does not block access to the Wear OS device connecting to the server.