Web UI will not start after update to core 2023.10

Hello,
Today I updated to core 2023.10. After the update, the ha Web UI will no longer start.

The core log shows some warnings and two Errors (SyncWorker_3) [pyhik.hikvision], but I don’t think that’s something new.
The Supervisor logs show an ERROR (Mainthread) [Supervisor.homeassistant.api] Error on call https://172.30.32.1:8123/api/core/state: - the IP-address is not one I recognize and it’s never been on my network. But I’m unsure if this is related to the problem at hand.

Does anyone have an idea on how to get the system running again, other than a restore?

In HA CLI execute command: su update (chances are supervisor is not on .10 version)

image

That is Home Assistant’s Docker container internal network.

Thanks -
Banner reports: Home Assistant OS 10.5, Home Assistant Core: 2023.10.0
SU Update works, but reports "No supervisor update available - 2023.10.0

Any other thoughts?

Thx - understood, then those Errors are probably not related to the issue.

Well they’re definitely a symptom. It should be able to connect. Did you update the supervisor?

Yes I did update the supervisor - when running the command “su update” HA reports “No supervisor update available - 2023.10.0”. There was however an update to the core, after this topic was started, but after updating core to 2023.10.1 the problem remains.

I have tried to look deeper at the errors. I found this that describes similar symptoms, particularly item C - there is a small time-window at HA startup, where it is possible to connect to the UI. Unfortunately the error is not the same, and the ZHA is not part of my configuration.

I’ve tried downgrading the Core to 2023.9.3 same version as before the upgrade and as last backup, but the issue remains.

I’ve also tried performing a restore, but that does not work (another job running).

Any other thoughts on troubleshooting the installation?
:frowning:

Update: I figured out what the problem was. there were two issues. In my configuration.yaml was the following lines:

http: 
 ssl_certificate: /ssl/fullchain.pem 
 ssl_key: /ssl/privkey.pem

Removing this configuration was necessary to get the system running again. This configuration is part of duckdns add-on configuration. It looks like the SSL certificate expired and this has caused the issue.

Also by painstaking debugging I figured out there was an issue with this integration:

:ihc

When using manual configuration for this integration, this error poped up in the Supervisor log:

ERROR (Mainthread) [Supervisor.homeassistant.api] Error on call https://172.30.32.1:8123/api/core/state:

Not very informative. Restarting the IHC Controller by cycling the power, resolved the issue.