Why are people asking the same questions over and over again? (Or the Regulars' Chatroom) šŸ¤·

You put that in, and there a a few people I know that will rant on it just becauseā€¦
Including a person I know just came back from a month or so ban for being an ass.

People that will do that if they read that will take it on as a challenge.

If someone starts ranting on you, get a MOD and back awayā€¦

And donā€™t be shy to flag something thatā€™s a dup FR, a pointless rant, anything against COC. I was busy all day until about 3pm and have flagged 2 things since then.
They donā€™t always agree, but they listen and if they think something should be done, they do it.

2 Likes

100% correctā€¦ although some of those rant threads are pretty funnyā€¦ especially when the OP gets answers they donā€™t like and keep fighting back until they get an answer they like.

1 Like

You saw that one yesterday, too?

2 Likes

Oh I didā€¦ I refused to chime in on it, but I was sitting here laughing like ā€œdudeā€¦ take the hint already!ā€ lol

Which one, which one?

https://community.home-assistant.io/t/can-a-nested-automation-trace-the-original-trigger-event/707653

He was trying to manually trigger automations that had dummy triggers because scripts were too hard or unstable or something, so he wrote multiple of these automatons because a single automation was unwieldy. And it took multiple NOā€™s for it to finally register.

3 Likes

And the attention of not one, but two modsā€¦ lol

Getting back to possible guidelines for answering questionsā€¦

If Iā€™m going to answer or get involved, I try to stick to facts, options, and questions.

I try to avoid stating: ā€œyou should doā€¦ā€ and instead say: ā€œWhat has worked for meā€¦ā€ or ā€œI have found that x,y,zā€¦ā€ or ā€œI would tryā€¦ā€

I am also ok stepping back if someone else wants to jump in or the OP isnā€™t getting it (I can be more of a problem then helpful :slightly_smiling_face:)

And Iā€™m ok pushing back on, or flagging, misinformation, rants, or worthless opinions but this can be tricky.

4 Likes

How to help us help them - or How to give a good answer

Before we beginā€¦

This forum is not a soapbox

You donā€™t work for Home Assistant, thatā€™s an open source project. You are volunteering your free time to help others. You donā€™t have to respond to their rantsā€¦

Moved this post to Community guides, since this thread seems to have gone off on a tangent.

Still a wiki - keep on adding to it! :grin:

5 Likes

I must admit, sometimes I rag on the ranters when Iā€™m in the moodā€¦ kinda for sport. I donā€™t get offended by them and I have no illusions that I will convince them of anythingā€¦ bad me. no scooby snacks.

1 Like

Was being edited, wanted to add this

:one::one: Donā€™t be afraid to back off, go silent & get a MOD involved

If you are offended, or the COC or other policy is violated, click the flag button. Thatā€™s what itā€™s for.

1 Like

That was fun, how did I miss that one!

itā€™s never too late!
:duck:

I read the OP, Tomā€™s answer/solution and missed everything after that as well. :man_facepalming:

1 Like

I fail at this so often.

5 Likes

Great initiative.

I donā€™t want to edit before getting more opinions: I actually think videos should be avoided as much as possible. Iā€™m not saying thereā€™s no value in them, but there are very few good quality videos that will stand the test of time. I suppose itā€™s true for written content too, but that is easier to edit or comment on.

Iā€™m not saying complete avoidance, but rather to state the implications of posting a video.

Iā€™ll sit down later and draft a point. On mobile and just quickly responding.

BTW, thatā€™s another disclaimer I often use. Sometimes I try to give quick help with a pointer or two, while I am able to write a more complete answer, but since Iā€™m on mobile at the time, it woild be too tedious.

1 Like

I was wondering how come you were so quiet on a post like that

1 Like

Had the same argument this weekend with someone who kept complaining that there wasnā€™t a video for whatever they were attempting.

Explained to them the unmaintainablity of video guides and pointed them to an excellent written step by step as well as a thread for troubleshooting.

Well, they still got it wrong & twisted the fact that the thread had 700 replies was because there was no video guide. That was my cue to walk away.

2 Likes

Asleep at the wheelā€¦

1 Like

I ones saw a respond from an OP, which maybe felt ā€œinsulted/misunderstoodā€
Canā€™t remember it wordly, or in which Topic, but was something like.

ā€œHey, Maybe you should think about the generation who grew up with (A click on a button, to install an App from Google Playā€ ) and then 2-3 click to create an Automation in that App) , And now with HA, I have to install maybe 3 different Apps( I think he mend, HA +Integrations +Cards(etc) and writing code, to accomplice the same, itā€™s complicated ! )

I do somehow ā€œfeel pityā€ for those generations, one of my last assignments was as ā€œteacherā€ in a IT-Gymnasium ( 15 years ago )( Private such, where prime goal was to satisfy stockholders and ( public assigner/Goverment) ( So approval of students and easy (cheap and basic level) education materials, was one of their prime priorities, to fulfill the ā€œrequirementsā€ for their ā€œBusinessā€ ! )
In short, If a person had i.e Gaming experience and knows howto replace a Ram and/or a Graphic card ( handling a screwdriver )( And know howto install an App ) , they were considered having the competence as qualified ( and considered them self as such ) ā€¦

I know i do , from time to time forget ( or being mislead ) into a state where i assume, people have ā€œdone their homeworkā€ , or they give the impression that they know/done more than they actually do/have, so i assume they have done( in my opinion ) the most basic i.e troubleshooting steps.
Lately im trying to not ā€œexpectā€ that some people in fact havenā€™t done anything before they open a Topic, or they pick the first and best Post in a search, to post a question

2 Likes