Wink and HA not talking

My HA setup on RPI version 111.4 has stopped talking to WINK for some reason. I have automation using wink connected devices that never run. Also The state of the entitties is not recognized correctly. All was OK last week… How do I fix this?

Start by reviewing the logs and seeing if there’s errors.

I am seeing this in the system log file but I don’t know what it means or if it’s related.

20-06-19 16:19:47 ERROR (MainThread) [supervisor.docker] Docker logging driver json-file is not supported!

20-06-19 16:19:47 WARNING (MainThread) [supervisor.dbus.rauc] Host has no rauc support. OTA updates have been disabled.

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Any update on this?

That is the supervisor log. You need to look at the homeassistant log. Developer tools -> Logs

Here is the log you asked for.

2020-06-19 19:04:29 WARNING (MainThread) [homeassistant.loader] You are using a custom integration for alexa_media which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant.'
2020-06-19 19:04:29 WARNING (MainThread) [homeassistant.loader] You are using a custom integration for hacs which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant.
2020-06-19 19:04:42 ERROR (MainThread) [homeassistant.components.device_tracker] Entity id already exists - ignoring: device_tracker.bloomsky_2. Platform unifi does not generate unique IDs
2020-06-19 19:04:48 ERROR (MainThread) [homeassistant.core] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 129, in async_init
    flow, flow.init_step, data, init_done
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 201, in _async_handle_step
    result: Dict = await getattr(flow, method)(user_input)
  File "/usr/src/homeassistant/homeassistant/components/forked_daapd/config_flow.py", line 161, in async_step_zeroconf
    and int(discovery_info["properties"].get("mtd-version", "0").split(".")[0])
ValueError: invalid literal for int() with base 10: 'svn-1676'
2020-06-19 19:45:25 ERROR (MainThread) [homeassistant.components.upnp] Timeout fetching Arris TG1682G data
2020-06-19 20:00:30 ERROR (MainThread) [homeassistant.components.upnp] Timeout fetching Arris TG1682G data
2020-06-19 22:00:35 ERROR (MainThread) [homeassistant.components.alexa.state_report] Error when sending ChangeReport to Alexa: THROTTLING_EXCEPTION: Request could not be processed due to throttling.
2020-06-19 23:05:21 ERROR (MainThread) [homeassistant.components.alexa.state_report] Error when sending ChangeReport to Alexa: THROTTLING_EXCEPTION: Request could not be processed due to throttling.
2020-06-19 23:23:08 ERROR (MainThread) [homeassistant.components.alexa.state_report] Error when sending ChangeReport to Alexa: THROTTLING_EXCEPTION: Request could not be processed due to throttling.
2020-06-19 23:43:46 ERROR (MainThread) [homeassistant.components.alexa.state_report] Error when sending ChangeReport to Alexa: THROTTLING_EXCEPTION: Request could not be processed due to throttling.
2020-06-20 01:05:16 ERROR (MainThread) [homeassistant.components.alexa.state_report] Error when sending ChangeReport to Alexa: INVALID_ACCESS_TOKEN_EXCEPTION: Access token is not valid.
2020-06-20 03:10:14 ERROR (MainThread) [homeassistant.components.upnp] Timeout fetching Arris TG1682G data
2020-06-20 03:35:19 ERROR (MainThread) [homeassistant.components.upnp] Timeout fetching Arris TG1682G data
2020-06-20 04:00:24 ERROR (MainThread) [homeassistant.components.upnp] Timeout fetching Arris TG1682G data
2020-06-20 04:15:12 ERROR (MainThread) [snitun.client.client_peer] Can't connect to SniTun server us-east-1.ui.nabu.casa:443
2020-06-20 04:15:12 ERROR (MainThread) [hass_nabucasa.remote] Connection problem to snitun server
2020-06-20 04:17:38 ERROR (MainThread) [snitun.client.client_peer] Can't connect to SniTun server us-east-1.ui.nabu.casa:443
2020-06-20 04:17:38 ERROR (MainThread) [hass_nabucasa.remote] Connection problem to snitun server
2020-06-20 06:22:27 ERROR (MainThread) [homeassistant.components.alexa.state_report] Error when sending ChangeReport to Alexa: THROTTLING_EXCEPTION: Request could not be processed due to throttling.
2020-06-20 06:22:27 ERROR (MainThread) [homeassistant.components.alexa.state_report] Error when sending ChangeReport to Alexa: THROTTLING_EXCEPTION: Request could not be processed due to throttling.

Hi, this is most likely not the source of your problems, but I noticed your log had an interesting error with the forked_daapd integration. Are you running some version of the firefly media server?

Yeah, same here. Haven’t had time to look at it, but did notice that the refresh state from wink service call works. I believe that uses local control of enabled, which might point to an API issue.

NO I am not

Interesting, as it looks like there is a daapd advertisement on your network with a version number we have not seen previously. The signature of this advertisement looks like that of a Firefly Media Server (A few NAS providers will rename this to something like “iTunes Server”). Some quick googling showed this version number shows up with some Netgear ReadyNAS devices (https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/iTunes-NV-V2-4bay-s/m-p/880983). It looks like we will have to modify the discovery code for the forked-daapd integration slightly to take into account this type of version number.
This should get rid of the

2020-06-19 19:04:48 ERROR (MainThread) [homeassistant.core] Error doing job: Task exception was never retrieved

error in your log, but I don’t think that this is the source of your Wink problems.

I do have a readynas on my network

I see, that’s most likely where that line of the error message (and the traceback) is from. We have already merged the change to take care of that into dev.
Unfortunately I don’t know enough to help with the other errors or the wink integration.