Wink: brief door open/close events not visible in HASS

Hi folks - am I correct in assuming that this is due to the way Wink reports all events through the cloud (and the inherent delays)? For example, if I open my front door, and leave it open for a while, the event will show up in my HA log. However if I quickly open and close the door, HA registers nothing (even though I can see the events directly within the Wink app). This is problematic as I have a notification triggered by the door opening, which does not work much of the time given the above. Any thoughts or possible workarounds? I would try IFTTT but frustratingly Wink events apparently cannot be IFTT triggers…

I believe it’s because HA polls the Wink servers looking for state changes, as opposed to that info being pushed to HA. It appears to do it every 30 seconds, so if you open and then close within that “blind spot” if you will, HA will never see the change. I could be wrong, but that’s what I’ve observed anyway.

We currently only poll Wink. There is work being done (and almost wrapped up AFAIK) for getting push notifications in Wink but I heard from the dev that they were waiting for official support from Wink.

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Thanks for the clarification. As a workaround could I update scan_interval to reflect something like 5 or 10 seconds (or will this break my wink API)? BTW thanks for all that you do here - this is an amazing product! Hopefully Wink comes around and provides official support for push notifications soon.

I’m kind of curious on this as well so commenting here to make sure it stays on the radar. :slight_smile:

Would really like to see support for push notifications in Wink so I can run my alarm automations though HA instead of the Wink app. But in the meantime, WILL updating the scan interval work or will it cause issues?

Hi - just checking back here as I’m curious if Wink is now officially supporting push notifications?

Yes! Push notifications are supported there are currently a few issues opened that some users seem to be having however so keep that in mind.

https://github.com/home-assistant/home-assistant/issues/3143