With the Elk M1 zone, status changes are being updated on the card

Configuration
1

I am trying to set up my Elk M1 gold. I put in the info and restarted and everything is detected. But, When a door is opened I dont see the status change on the Entiry card. And its not a delay because I dont see anything in the history either.

In the logs I do see:

2019-10-27 13:47:34 WARNING (MainThread) [elkm1_lib.elk] ElkM1 at elk://192.168.200.251:2101 disconnected
2019-10-27 13:49:35 WARNING (MainThread) [elkm1_lib.elk] ElkM1 connection heartbeat timed out, disconnecting
2019-10-27 13:49:35 WARNING (MainThread) [elkm1_lib.elk] ElkM1 at elk://192.168.200.251:2101 disconnected
2019-10-27 13:51:36 WARNING (MainThread) [elkm1_lib.elk] ElkM1 connection heartbeat timed out, disconnecting
2019-10-27 13:51:36 WARNING (MainThread) [elkm1_lib.elk] ElkM1 at elk://192.168.200.251:2101 disconnected

Thank you

2

I pinged by elk constant and I am not losing any packets