I don’t know how it works for iOS, but on Android you should be able to set up the internal address via IP and if it’s logged into Nabu Casa, tell it to use Home Assistant Cloud for the remote connection. That’s how I have my main instance set up.
if the app cant find your server on the local network just enter it in manually, not all networks work well with discovery.
so yes you are required to know the URL if you are setting it up remotely, its a one time thing. Otherwise you can set it up on the local network and have it pull in the data.
Adding onto the thread with a question -
I have a remote HA instance I manage thru nabucasa and (foolishly) added a new local instance as a test in the app preferences in the section "add server’ not realsing that although I can add servers nabu casa can only manage one instance - this has deleted the remote instance from my account and replaced it with the local test instance - I have the Instance ID of the remote setup (but not a URL) I want to get back to but I don’t appear to be able to edit it in the Nabu Casa account ? Can anyone help - BTW the remote instance is 4hrs drive away…
Super confused by the setup ?
Maybe solved??
Nabu Casa support replied (quite quickly - thankyou …)
"You need to sign out on the Home Assistant instance you do not want to use with the account, and back in on the one which should be using it, on the Home Assistant Cloud page of the server.
The connection is not controlled or determined by the Nabu Casa end as Nabu Casa has no idea where your server is in the world, so HA needs to be the one to reach out. "
How I read this is that I need to get access to the HA remote instance control panel to tell it to use Nabu Casa - the only way to do this is from the local network?
So this means I need to drive four hours?
So i switched off and packed away the HA test instance I was trying out and then deleted it from the Mac osX server preferences - then as a ‘I now need to drive 4hrs to do 5 mins work’ kinda who cares - started entering whatever logins and passwords I had into nabu casa while waiting to cook pizza,
totally unexpectedly without needing to enter the instance ID but only with the local user ID and password the remote instance appears to be back linked to the nabu casa account?!?!?
So this means that I have no idea how this is working and I cannot understand the documentation at all - ? is this expected behaviour for the app/server/cloud service?