The plug adapter shipped with this gateway is terribly low-quality, and will not stay securely plugged into a US socket. What plug adapters are you using or can you recommend for reliable performance?
This works for me for years…I have 3.
I received this adapter this morning, and it fits very snugly and works well.
Not a US one, but we use this one living in Belgium
https://www.mediamarkt.be/nl/product/_hama-reisadapter-wereld-europa-121999-1442856.html