Yale Assure + Zigbee status not updating

Hi All,

I have three Yale Assure + Zigbee locks. The first one I bought shows up as a “YRD226 TSDB” and works correctly. I bought two more and they show up as “YRD226/246 TSDB” and they don’t update their status information in Home Assistant. The lock/unlock button makes the lock makes the lock/unlock tones but does not actuate the lock itself.

Any ideas?

Also, does the Model reflect the model of the Zigbee interface or the lock?

Welcome to the Forums, I hope this will help you.

The locks may seem the same according to the mfgr, but to ZHA they are not the same, obviously.

ZHA.

Look here to see if your device is supported or if someone has a quirk files to tide you over until it is supported assuming it is not.

If you are looking at how to use the quirks, How to setup local ZHA quirks.

Has a discussion about it. I’m sure searching the community would find you more stuff.

Tips on Searching for Answers & Duplicate Topics in the Forum.