Yes this is a strange one, setup on two different nas boxes as mentioned in previous post but really

So I posted earlier about setting up using same docker files, but on two different devices and well, the cheaper terramaster detected everything on the network, the qnap detected none.

then when I install the stuff on qnap everything is going well, except the ring door bell showing last video, on the cheaper nas the entity works (right side) on the more expensive one it does not (left)

any ideas on why it works on one but not the other, they are both on same network.

Firewall rules on NAS blocking ports or multicast traffic?

checked and it is fine, it works with all but ring properly on the qnap, qnap is strange tbh, it did not auto detect anything on auto boot I had to add it all were as the cheaper one auto detected everything.

finally got a log from the qnap related to ring that shows some sort of error Logger:

homeassistant.components.ring
Source: components/ring/init.py:292
Integration: Ring (documentation, issues)
First occurred: 7:02:54 PM (2 occurrences)
Last logged: 7:02:54 PM

  • Error fetching Ring history data for device 54e019fda802: (‘Connection aborted.’, RemoteDisconnected(‘Remote end closed connection without response’))
  • Error fetching Ring health data for device 54e019fda802: (‘Connection aborted.’, RemoteDisconnected(‘Remote end closed connection without response’))

Look like your being blocked or connection stopped by ring. I presume it is ring.com not ring device stopping the connection since I expect data is retrieved from remote server

I was thinking that too, but its strange because if I startup the test one on the cheaper nas (just company have blocked full root access on latest firmware for some reason, the ring pops up still… so confused… at first I thought it was that nas runs behind a strict vpn but I disabled that.

2 open issues for this

its defo a strange one that it works from one device and not the other.

So I got round my issue on the qnap nas by using the qnap app virtualisation station instead of docker and installing the hassio OS with supervisor ova image to that instead… more functions and easier editing and worked perfectly for me.