Hi, I am attempting to install a Z stick 5 using this guide Setup Home Assistant with Z-Stick Gen5+ : Aeotec Help Desk
The installation is with the Z-Wave JS UI add-on by Daniel Lando.
I have reset the stick several times
In Windows the Z stick shows as USB serial device (I wondered if it should show as a Z stick and drivers are missing?
The Z Stick does not show up during installation and after populating the port fields randomly and saving I have the error
023-07-12T09:32:42.546Z DRIVER Failed to open the serial port: Error: No such file or directory, cannot open
/dev/ttyACM0
I have tried all the available USB ports
Paul, How are you running HA? (via a virtual machine? on a separate machine?) If you check Settings->System->Hardware->All Hardware it should show you which tty the devices are on. That would be the first thing I would check.
-David
David, thanks for the fast advice, I’m an absolute novice, but a keen one, so please bear with me I am on a VM on a laptop, and I will look at your suggestion tonight.
Much appreciated
The Aeotec v5 has a hardware error which breaks specific USB ports such as the RPi4.
Basically, Aeotec appear to have screwed up and applied 5V, not 3V3 to the D+ pin. The fix requires soldering (works fine for me with both a RPi4 and a Yellow), or a dumb USB hub.
The pain is Aeotec didn’t apparently admit the issue, but later released a new product with a “fixed” USB interface. Some folk suspect they just couldn’t afford to replace the devices without going financially.
On the other hand, their hardware is otherwise pretty good and usually they have been better than others (looking at Fibaro and their complete refusal to release firmware updates - I have to have a 2nd hand Home Centre Lite just for maintenance).
Later coordinators support security (e.g. the 7xx series) and after some early firmware issues, they work.
Personally, I’d try a cheap dumb USB hub first - moving the radio away from a USB3.0 port is good to avoid RF noise anyway, so it isn’t a great loss. Have a look at the linked posts…
I have “enable USB connector” checked, is that the same?
In my laptop device manager, I see Com port 3 has a UBZ device attached.
VM has Sigma designs which I assume is my Z stick as it is Zwave.
tty information from HA is below (I am not advanced enough yet to decipher this)
Thanks for sticking with me.
Just a small update, I did more research and interrogating settings on the VM.
I created a filter for the Z stick and restarted HA and the VM.
When HA booted I had a pop-up asking if I wished to set up ttyACM0 from the Z wave integration. (I thought I had previously uninstalled this, as I read that you can’t have both Z wave and Z wave JS UI running at the same time.
However, now following the original guide again I no longer get the original error and JS UI reports my configuration as successful.
The z stick still doesn’t show in JS UI control panel and I am getting “Error while calling get ProvisioningEntries: Z-Wave client not connected” But I actually feel like I am getting somewhere.
Nope, you can’t have both add-ons installed and running with the same USB stick. I would suggest uninstalling the integration and Z-Wave JS add-on, and install the Z-Wave JS UI add-on instead, following the add-on documentation.
Just in the interest of other community members facing the same issues as this newbie.
I spent a lot of time last night trying to bottom the reasons that I couldn’t get Zwave JS UI working.
I installed the original Z wave integration and it worked like a charm, it found my Z stick and I could start installing my test devices. It immediately found a TKB plug and a minimote.
The good thing is, now I know that the Z stick works, that the VM sees it and that HA sees it in one integration.
I am aware that JS UI is the way forwards and I will revisit it once I have actually had a play with HA, learning Zigbee, automations and dashboards.
Thank you all for your help and suggestions
Paul
I am on a VM on a laptop, and I will look at your suggestion tonight.
this post!
financially.