I have seen some related topics here, but none of the problems or solutions seem to match my issue(s). I have been running a number of switches across the house for months with no problem, so signal strength does not make sense as the issue.
I recently added 3 Zooz switches, the same as the ones I have been using, and a 4-in-1 sensor in a space that’s in-line with and closer to the stick than most of the other switches. These switches and sensor are working well, but now everything else pretty much is routinely reporting Dead.
I’ve tried testing, healing, restarting, rebooting, etc multiple times over the past couple of weeks. All of the Dead nodes work just fine at the switch. (One of the new switches doesn’t work at the switch, though, which suddenly started after about a week? Doubt that’s related, but figured I’d mention.)
Unfortunately, I’m at the limit of my meager knowledge on diagnosing this issue.
I’m including the Test log since I assume that may be the first thing that’s helpful. I’m running a AEON Labs ZW090 Z-Stick Gen5 US on Raspberry Pi, primarily Zooz products, Zen21 and Zen22, with a couple of Jasco fan switches and one Innovelli bulb.
2021-03-17 23:45:33.818 Info, Node004, NoOperation::Set - Routing=true
2021-03-17 23:45:33.818 Detail, Node004, Queuing (NoOp) NoOperation_Set (Node=4): 0x01, 0x09, 0x00, 0x13, 0x04, 0x02, 0x00, 0x00, 0x25, 0xa3, 0x65
2021-03-17 23:45:33.818 Info, Node005, NoOperation::Set - Routing=true
2021-03-17 23:45:33.818 Detail, Node005, Queuing (NoOp) NoOperation_Set (Node=5): 0x01, 0x09, 0x00, 0x13, 0x05, 0x02, 0x00, 0x00, 0x25, 0xa4, 0x63
2021-03-17 23:45:33.818 Info, Node008, NoOperation::Set - Routing=true
2021-03-17 23:45:33.818 Detail, Node008, Queuing (NoOp) NoOperation_Set (Node=8): 0x01, 0x09, 0x00, 0x13, 0x08, 0x02, 0x00, 0x00, 0x25, 0xa5, 0x6f
2021-03-17 23:45:33.819 Info, Node009, NoOperation::Set - Routing=true
2021-03-17 23:45:33.819 Detail, Node009, Queuing (NoOp) NoOperation_Set (Node=9): 0x01, 0x09, 0x00, 0x13, 0x09, 0x02, 0x00, 0x00, 0x25, 0xa6, 0x6d
2021-03-17 23:45:33.819 Info, Node010, NoOperation::Set - Routing=true
2021-03-17 23:45:33.819 Detail, Node010, Queuing (NoOp) NoOperation_Set (Node=10): 0x01, 0x09, 0x00, 0x13, 0x0a, 0x02, 0x00, 0x00, 0x25, 0xa7, 0x6f
2021-03-17 23:45:33.819 Info, Node011, NoOperation::Set - Routing=true
2021-03-17 23:45:33.819 Detail, Node011, Queuing (NoOp) NoOperation_Set (Node=11): 0x01, 0x09, 0x00, 0x13, 0x0b, 0x02, 0x00, 0x00, 0x25, 0xa8, 0x61
2021-03-17 23:45:33.819 Info, Node012, NoOperation::Set - Routing=true
2021-03-17 23:45:33.819 Detail, Node012, Queuing (NoOp) NoOperation_Set (Node=12): 0x01, 0x09, 0x00, 0x13, 0x0c, 0x02, 0x00, 0x00, 0x25, 0xa9, 0x67
2021-03-17 23:45:33.819 Info, Node013, NoOperation::Set - Routing=true
2021-03-17 23:45:33.819 Detail, Node013, Queuing (NoOp) NoOperation_Set (Node=13): 0x01, 0x09, 0x00, 0x13, 0x0d, 0x02, 0x00, 0x00, 0x25, 0xaa, 0x65
2021-03-17 23:45:33.819 Info, Node014, NoOperation::Set - Routing=true
2021-03-17 23:45:33.819 Detail, Node014, Queuing (NoOp) NoOperation_Set (Node=14): 0x01, 0x09, 0x00, 0x13, 0x0e, 0x02, 0x00, 0x00, 0x25, 0xab, 0x67
2021-03-17 23:45:33.820 Info, Node016, NoOperation::Set - Routing=true
2021-03-17 23:45:33.820 Detail, Node016, Queuing (NoOp) NoOperation_Set (Node=16): 0x01, 0x09, 0x00, 0x13, 0x10, 0x02, 0x00, 0x00, 0x25, 0xac, 0x7e
2021-03-17 23:45:33.820 Info, Node017, NoOperation::Set - Routing=true
2021-03-17 23:45:33.820 Detail, Node017, Queuing (NoOp) NoOperation_Set (Node=17): 0x01, 0x09, 0x00, 0x13, 0x11, 0x02, 0x00, 0x00, 0x25, 0xad, 0x7e
2021-03-17 23:45:33.820 Info, Node018, NoOperation::Set - Routing=true
2021-03-17 23:45:33.820 Detail, Node018, Queuing (NoOp) NoOperation_Set (Node=18): 0x01, 0x09, 0x00, 0x13, 0x12, 0x02, 0x00, 0x00, 0x25, 0xae, 0x7e
2021-03-17 23:45:33.820 Detail,
2021-03-17 23:45:33.821 Info, Node004, Sending (NoOp) message (Callback ID=0xa3, Expected Reply=0x13) - NoOperation_Set (Node=4): 0x01, 0x09, 0x00, 0x13, 0x04, 0x02, 0x00, 0x00, 0x25, 0xa3, 0x65
2021-03-17 23:45:33.831 Detail, Node004, Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2021-03-17 23:45:33.832 Detail, Node004, ZW_SEND_DATA delivered to Z-Wave stack
2021-03-17 23:45:42.156 Detail, Node004, Received: 0x01, 0x07, 0x00, 0x13, 0xa3, 0x01, 0x03, 0x41, 0x0b
2021-03-17 23:45:42.156 Detail, Node004, ZW_SEND_DATA Request with callback ID 0xa3 received (expected 0xa3)
2021-03-17 23:45:42.156 Info, Node004, WARNING: ZW_SEND_DATA failed. No ACK received - device may be asleep.
2021-03-17 23:45:42.156 Warning, Node004, WARNING: Device is not a sleeping node.
2021-03-17 23:45:42.156 Error, Node004, ERROR: node presumed dead
2021-03-17 23:45:42.157 Warning, CheckCompletedNodeQueries m_allNodesQueried=1 m_awakeNodesQueried=1
2021-03-17 23:45:42.157 Info, Node004, QueryStageRetry stage CacheLoad requested stage CacheLoad max 3 retries 2 pending 0
2021-03-17 23:45:42.157 Detail, Node001, Expected callbackId was received
2021-03-17 23:45:42.157 Detail, Node001, Expected reply was received
2021-03-17 23:45:42.157 Detail, Node001, Message transaction complete
2021-03-17 23:45:42.157 Detail,
2021-03-17 23:45:42.157 Detail, Node004, Removing current message
2021-03-17 23:45:42.157 Detail, Node004, Notification: Notification - NoOperation
2021-03-17 23:45:42.160 Detail, Node004, Notification: Notification - Node Dead
2021-03-17 23:45:42.162 Detail,
2021-03-17 23:45:42.162 Info, Node005, Sending (NoOp) message (Callback ID=0xa4, Expected Reply=0x13) - NoOperation_Set (Node=5): 0x01, 0x09, 0x00, 0x13, 0x05, 0x02, 0x00, 0x00, 0x25, 0xa4, 0x63
2021-03-17 23:45:43.722 Detail, Node005, Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2021-03-17 23:45:43.722 Detail, Node005, ZW_SEND_DATA delivered to Z-Wave stack
2021-03-17 23:45:52.163 Error, Node005, ERROR: Dropping command because node is presumed dead
2021-03-17 23:45:52.163 Detail, Node005, Removing current message
2021-03-17 23:45:52.163 Detail, Node005, Notification: Notification - TimeOut
2021-03-17 23:45:52.166 Detail,
2021-03-17 23:45:52.166 Info, Node008, Sending (NoOp) message (Callback ID=0xa5, Expected Reply=0x13) - NoOperation_Set (Node=8): 0x01, 0x09, 0x00, 0x13, 0x08, 0x02, 0x00, 0x00, 0x25, 0xa5, 0x6f
2021-03-17 23:45:52.177 Detail, Node008, Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2021-03-17 23:45:52.178 Detail, Node008, ZW_SEND_DATA delivered to Z-Wave stack
2021-03-17 23:45:52.434 Detail, Node008, Received: 0x01, 0x07, 0x00, 0x13, 0xa5, 0x01, 0x00, 0x1b, 0x54
2021-03-17 23:45:52.434 Detail, Node008, ZW_SEND_DATA Request with callback ID 0xa5 received (expected 0xa5)
2021-03-17 23:45:52.434 Info, Node008, WARNING: ZW_SEND_DATA failed. No ACK received - device may be asleep.
2021-03-17 23:45:52.434 Warning, Node008, WARNING: Device is not a sleeping node.
2021-03-17 23:45:52.434 Error, Node008, ERROR: node presumed dead
2021-03-17 23:45:52.435 Warning, CheckCompletedNodeQueries m_allNodesQueried=1 m_awakeNodesQueried=1
2021-03-17 23:45:52.435 Info, Node008, QueryStageRetry stage CacheLoad requested stage CacheLoad max 3 retries 0 pending 0
2021-03-17 23:45:52.435 Detail, Node001, Expected callbackId was received
2021-03-17 23:45:52.435 Detail, Node001, Expected reply was received
2021-03-17 23:45:52.435 Detail, Node001, Message transaction complete
2021-03-17 23:45:52.435 Detail,
2021-03-17 23:45:52.435 Detail, Node008, Removing current message
2021-03-17 23:45:52.435 Detail, Node008, Notification: Notification - NoOperation
2021-03-17 23:45:52.437 Detail, Node008, Notification: Notification - Node Dead
2021-03-17 23:45:52.440 Detail,
2021-03-17 23:45:52.441 Info, Node009, Sending (NoOp) message (Callback ID=0xa6, Expected Reply=0x13) - NoOperation_Set (Node=9): 0x01, 0x09, 0x00, 0x13, 0x09, 0x02, 0x00, 0x00, 0x25, 0xa6, 0x6d
2021-03-17 23:45:54.002 Detail, Node009, Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2021-03-17 23:45:54.003 Detail, Node009, ZW_SEND_DATA delivered to Z-Wave stack
2021-03-17 23:46:01.938 Detail, Node009, Received: 0x01, 0x07, 0x00, 0x13, 0xa6, 0x01, 0x03, 0xb5, 0xfa
2021-03-17 23:46:01.938 Detail, Node009, ZW_SEND_DATA Request with callback ID 0xa6 received (expected 0xa6)
2021-03-17 23:46:01.938 Info, Node009, WARNING: ZW_SEND_DATA failed. No ACK received - device may be asleep.
2021-03-17 23:46:01.938 Warning, Node009, WARNING: Device is not a sleeping node.
2021-03-17 23:46:01.939 Error, Node009, ERROR: node presumed dead
2021-03-17 23:46:01.939 Warning, CheckCompletedNodeQueries m_allNodesQueried=1 m_awakeNodesQueried=1
2021-03-17 23:46:01.939 Info, Node009, QueryStageRetry stage CacheLoad requested stage CacheLoad max 3 retries 1 pending 0
2021-03-17 23:46:01.939 Detail, Node001, Expected callbackId was received
2021-03-17 23:46:01.939 Detail, Node001, Expected reply was received
2021-03-17 23:46:01.939 Detail, Node001, Message transaction complete
2021-03-17 23:46:01.939 Detail,
2021-03-17 23:46:01.939 Detail, Node009, Removing current message
2021-03-17 23:46:01.939 Detail, Node009, Notification: Notification - NoOperation
2021-03-17 23:46:01.942 Detail, Node009, Notification: Notification - Node Dead
2021-03-17 23:46:01.944 Detail,
2021-03-17 23:46:01.944 Info, Node010, Sending (NoOp) message (Callback ID=0xa7, Expected Reply=0x13) - NoOperation_Set (Node=10): 0x01, 0x09, 0x00, 0x13, 0x0a, 0x02, 0x00, 0x00, 0x25, 0xa7, 0x6f
2021-03-17 23:46:03.151 Detail, Node010, Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2021-03-17 23:46:03.151 Detail, Node010, ZW_SEND_DATA delivered to Z-Wave stack
2021-03-17 23:46:06.812 Detail, Node010, Received: 0x01, 0x07, 0x00, 0x13, 0xa7, 0x01, 0x01, 0xe7, 0xab
2021-03-17 23:46:06.812 Detail, Node010, ZW_SEND_DATA Request with callback ID 0xa7 received (expected 0xa7)
2021-03-17 23:46:06.812 Info, Node010, WARNING: ZW_SEND_DATA failed. No ACK received - device may be asleep.
2021-03-17 23:46:06.812 Warning, Node010, WARNING: Device is not a sleeping node.
2021-03-17 23:46:06.812 Error, Node010, ERROR: node presumed dead
2021-03-17 23:46:06.813 Warning, CheckCompletedNodeQueries m_allNodesQueried=1 m_awakeNodesQueried=1
2021-03-17 23:46:06.813 Info, Node010, QueryStageRetry stage CacheLoad requested stage CacheLoad max 3 retries 2 pending 0
2021-03-17 23:46:06.813 Detail, Node001, Expected callbackId was received
2021-03-17 23:46:06.813 Detail, Node001, Expected reply was received
2021-03-17 23:46:06.813 Detail, Node001, Message transaction complete
2021-03-17 23:46:06.813 Detail,
2021-03-17 23:46:06.813 Detail, Node010, Removing current message
2021-03-17 23:46:06.813 Detail, Node010, Notification: Notification - NoOperation
2021-03-17 23:46:06.815 Detail, Node010, Notification: Notification - Node Dead
2021-03-17 23:46:06.819 Detail,
2021-03-17 23:46:06.819 Info, Node011, Sending (NoOp) message (Callback ID=0xa8, Expected Reply=0x13) - NoOperation_Set (Node=11): 0x01, 0x09, 0x00, 0x13, 0x0b, 0x02, 0x00, 0x00, 0x25, 0xa8, 0x61
2021-03-17 23:46:06.951 Detail, Node011, Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2021-03-17 23:46:06.951 Detail, Node011, ZW_SEND_DATA delivered to Z-Wave stack
2021-03-17 23:46:06.994 Detail, Node011, Received: 0x01, 0x07, 0x00, 0x13, 0xa8, 0x01, 0x00, 0x11, 0x53
2021-03-17 23:46:06.995 Detail, Node011, ZW_SEND_DATA Request with callback ID 0xa8 received (expected 0xa8)
2021-03-17 23:46:06.995 Info, Node011, WARNING: ZW_SEND_DATA failed. No ACK received - device may be asleep.
2021-03-17 23:46:06.995 Warning, Node011, WARNING: Device is not a sleeping node.
2021-03-17 23:46:06.995 Detail, Node001, Expected callbackId was received
2021-03-17 23:46:06.995 Detail, Node001, Expected reply was received
2021-03-17 23:46:06.995 Detail, Node001, Message transaction complete
2021-03-17 23:46:06.995 Detail,
2021-03-17 23:46:06.995 Detail, Node011, Removing current message
2021-03-17 23:46:06.995 Detail, Node011, Notification: Notification - NoOperation
2021-03-17 23:46:06.998 Detail,
2021-03-17 23:46:06.998 Info, Node012, Sending (NoOp) message (Callback ID=0xa9, Expected Reply=0x13) - NoOperation_Set (Node=12): 0x01, 0x09, 0x00, 0x13, 0x0c, 0x02, 0x00, 0x00, 0x25, 0xa9, 0x67
2021-03-17 23:46:07.009 Detail, Node012, Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2021-03-17 23:46:07.009 Detail, Node012, ZW_SEND_DATA delivered to Z-Wave stack
2021-03-17 23:46:07.020 Detail, Node012, Received: 0x01, 0x07, 0x00, 0x13, 0xa9, 0x00, 0x00, 0x02, 0x40
2021-03-17 23:46:07.020 Detail, Node012, ZW_SEND_DATA Request with callback ID 0xa9 received (expected 0xa9)
2021-03-17 23:46:07.020 Info, Node012, Request RTT 22 Average Request RTT 23
2021-03-17 23:46:07.020 Detail, Expected callbackId was received
2021-03-17 23:46:07.020 Detail, Expected reply was received
2021-03-17 23:46:07.020 Detail, Message transaction complete
2021-03-17 23:46:07.020 Detail,
2021-03-17 23:46:07.020 Detail, Node012, Removing current message
2021-03-17 23:46:07.020 Detail, Node012, Notification: Notification - NoOperation
2021-03-17 23:46:07.022 Detail,
2021-03-17 23:46:07.022 Info, Node013, Sending (NoOp) message (Callback ID=0xaa, Expected Reply=0x13) - NoOperation_Set (Node=13): 0x01, 0x09, 0x00, 0x13, 0x0d, 0x02, 0x00, 0x00, 0x25, 0xaa, 0x65
2021-03-17 23:46:07.032 Detail, Node013, Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2021-03-17 23:46:07.032 Detail, Node013, ZW_SEND_DATA delivered to Z-Wave stack
2021-03-17 23:46:07.039 Detail, Node013, Received: 0x01, 0x07, 0x00, 0x13, 0xaa, 0x00, 0x00, 0x01, 0x40
2021-03-17 23:46:07.039 Detail, Node013, ZW_SEND_DATA Request with callback ID 0xaa received (expected 0xaa)
2021-03-17 23:46:07.039 Info, Node013, Request RTT 17 Average Request RTT 186
2021-03-17 23:46:07.040 Detail, Expected callbackId was received
2021-03-17 23:46:07.040 Detail, Expected reply was received
2021-03-17 23:46:07.040 Detail, Message transaction complete
2021-03-17 23:46:07.040 Detail,
2021-03-17 23:46:07.040 Detail, Node013, Removing current message
2021-03-17 23:46:07.040 Detail, Node013, Notification: Notification - NoOperation
2021-03-17 23:46:07.049 Detail,
2021-03-17 23:46:07.049 Info, Node014, Sending (NoOp) message (Callback ID=0xab, Expected Reply=0x13) - NoOperation_Set (Node=14): 0x01, 0x09, 0x00, 0x13, 0x0e, 0x02, 0x00, 0x00, 0x25, 0xab, 0x67
2021-03-17 23:46:07.061 Detail, Node014, Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2021-03-17 23:46:07.061 Detail, Node014, ZW_SEND_DATA delivered to Z-Wave stack
2021-03-17 23:46:07.091 Detail, Node014, Received: 0x01, 0x07, 0x00, 0x13, 0xab, 0x00, 0x00, 0x04, 0x44
2021-03-17 23:46:07.092 Detail, Node014, ZW_SEND_DATA Request with callback ID 0xab received (expected 0xab)
2021-03-17 23:46:07.092 Info, Node014, Request RTT 42 Average Request RTT 62
2021-03-17 23:46:07.092 Detail, Expected callbackId was received
2021-03-17 23:46:07.092 Detail, Expected reply was received
2021-03-17 23:46:07.092 Detail, Message transaction complete
2021-03-17 23:46:07.092 Detail,
2021-03-17 23:46:07.092 Detail, Node014, Removing current message
2021-03-17 23:46:07.092 Detail, Node014, Notification: Notification - NoOperation
2021-03-17 23:46:07.095 Detail,
2021-03-17 23:46:07.095 Info, Node016, Sending (NoOp) message (Callback ID=0xac, Expected Reply=0x13) - NoOperation_Set (Node=16): 0x01, 0x09, 0x00, 0x13, 0x10, 0x02, 0x00, 0x00, 0x25, 0xac, 0x7e
2021-03-17 23:46:07.110 Detail, Node016, Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2021-03-17 23:46:07.110 Detail, Node016, ZW_SEND_DATA delivered to Z-Wave stack
2021-03-17 23:46:17.096 Error, Node016, ERROR: Dropping command because node is presumed dead
2021-03-17 23:46:17.097 Detail, Node016, Removing current message
2021-03-17 23:46:17.097 Detail, Node016, Notification: Notification - TimeOut
2021-03-17 23:46:17.099 Detail,
2021-03-17 23:46:17.099 Info, Node017, Sending (NoOp) message (Callback ID=0xad, Expected Reply=0x13) - NoOperation_Set (Node=17): 0x01, 0x09, 0x00, 0x13, 0x11, 0x02, 0x00, 0x00, 0x25, 0xad, 0x7e
2021-03-17 23:46:17.231 Detail, Node017, Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2021-03-17 23:46:17.231 Detail, Node017, ZW_SEND_DATA delivered to Z-Wave stack
2021-03-17 23:46:17.250 Detail, Node017, Received: 0x01, 0x07, 0x00, 0x13, 0xad, 0x01, 0x00, 0x0e, 0x49
2021-03-17 23:46:17.250 Detail, Node017, ZW_SEND_DATA Request with callback ID 0xad received (expected 0xad)
2021-03-17 23:46:17.250 Info, Node017, WARNING: ZW_SEND_DATA failed. No ACK received - device may be asleep.
2021-03-17 23:46:17.250 Warning, Node017, WARNING: Device is not a sleeping node.
2021-03-17 23:46:17.250 Detail, Node001, Expected callbackId was received
2021-03-17 23:46:17.251 Detail, Node001, Expected reply was received
2021-03-17 23:46:17.251 Detail, Node001, Message transaction complete
2021-03-17 23:46:17.251 Detail,
2021-03-17 23:46:17.251 Detail, Node017, Removing current message
2021-03-17 23:46:17.251 Detail, Node017, Notification: Notification - NoOperation
2021-03-17 23:46:17.253 Detail, Received: 0x01, 0x07, 0x00, 0x13, 0xad, 0x01, 0x00, 0x0e, 0x49
2021-03-17 23:46:17.254 Detail, ZW_SEND_DATA Request with callback ID 0xad received (expected 0x00)
2021-03-17 23:46:17.254 Warning, WARNING: Unexpected Callback ID received
2021-03-17 23:46:17.254 Detail,
2021-03-17 23:46:17.254 Info, Node018, Sending (NoOp) message (Callback ID=0xae, Expected Reply=0x13) - NoOperation_Set (Node=18): 0x01, 0x09, 0x00, 0x13, 0x12, 0x02, 0x00, 0x00, 0x25, 0xae, 0x7e
2021-03-17 23:46:17.265 Detail, Node018, Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2021-03-17 23:46:17.265 Detail, Node018, ZW_SEND_DATA delivered to Z-Wave stack
2021-03-17 23:46:17.275 Detail, Node018, Received: 0x01, 0x07, 0x00, 0x13, 0xae, 0x00, 0x00, 0x02, 0x47
2021-03-17 23:46:17.275 Detail, Node018, ZW_SEND_DATA Request with callback ID 0xae received (expected 0xae)
2021-03-17 23:46:17.275 Info, Node018, Request RTT 21 Average Request RTT 23
2021-03-17 23:46:17.275 Detail, Expected callbackId was received
2021-03-17 23:46:17.275 Detail, Expected reply was received
2021-03-17 23:46:17.275 Detail, Message transaction complete
2021-03-17 23:46:17.275 Detail,
2021-03-17 23:46:17.275 Detail, Node018, Removing current message
2021-03-17 23:46:17.275 Detail, Node018, Notification: Notification - NoOperation
2021-03-17 23:46:17.294 Detail, Received: 0x01, 0x07, 0x00, 0x13, 0xae, 0x00, 0x00, 0x04, 0x41
2021-03-17 23:46:17.294 Detail, ZW_SEND_DATA Request with callback ID 0xae received (expected 0x00)
2021-03-17 23:46:17.294 Warning, WARNING: Unexpected Callback ID received