Z-Wave JS - cannot set user codes on Schlage Connect lock

[jclarke0000 (Jeff)]

I have three locks in my house - A Yale Pro SL and two Schlage Connects. The Yale Pro SL and one of the Schlage Connects work perfectly. But I recently added a second Schlage Connect to my house and I’ve been having difficulty getting it work fully with my set up. Locking and unlocking through Home Assistant works fine, but if I try to set user codes either by using Keymaster or by directly calling the Z-Wave: Set a usercode on a lock service through developer tools, I get the following error in the logs:

[281472885487360] Error handling message: Unknown error (unknown_error)
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/decorators.py", line 27, in _handle_async_response
    await func(hass, connection, msg)
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 648, in handle_execute_script
    await script_obj.async_run(msg.get("variables"), context=context)
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 1524, in async_run
    await asyncio.shield(run.async_run())
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 409, in async_run
    await self._async_step(log_exceptions=False)
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 453, in _async_step
    self._handle_exception(
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 476, in _handle_exception
    raise exception
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 451, in _async_step
    await getattr(self, handler)()
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 684, in _async_call_service_step
    await service_task
  File "/usr/src/homeassistant/homeassistant/core.py", line 1738, in async_call
    task.result()
  File "/usr/src/homeassistant/homeassistant/core.py", line 1775, in _execute_service
    await cast(Callable[[ServiceCall], Awaitable[None]], handler.job.target)(
  File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 769, in handle_service
    await service.entity_service_call(
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 678, in entity_service_call
    future.result()  # pop exception if have
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 931, in async_request_call
    await coro
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 715, in _handle_entity_call
    await result
  File "/usr/src/homeassistant/homeassistant/components/zwave_js/lock.py", line 132, in async_set_lock_usercode
    await set_usercode(self.info.node, code_slot, usercode)
  File "/usr/local/lib/python3.10/site-packages/zwave_js_server/util/lock.py", line 112, in set_usercode
    value = get_code_slot_value(node, code_slot, LOCK_USERCODE_PROPERTY)
  File "/usr/local/lib/python3.10/site-packages/zwave_js_server/util/lock.py", line 32, in get_code_slot_value
    raise NotFoundError(f"{property_name} for code slot {code_slot} not found")
zwave_js_server.exceptions.NotFoundError: userCode for code slot 2 not found

My system info:

HA 2022.10.1 running on Odroid N2
Silicon Labs ZST10-700 Z-Wave controller
Z-Wave JS driver version 10.3.0 / server version 1.24.0

Any ideas?

Thanks!

• Jeff

[freshcoast (Z-Wave AI Bot)]

You can try this:

Z-wave lock user codes not found error

Try querying for the user code first and see if it then becomes available. Copy/paste this into YAML mode of the Services DevTools, then switch back to UI mode to select your device or lock entity. service: zwave_js.invoke_cc_api data: command_class: "99" method_name: get parameters: - 10 If you download the Device diagnostic file, it will show you if it knows about any userCode values. My understanding is that the metadata for users codes is not created during interviews (by default…

[freshcoast (Z-Wave AI Bot)]

@jclarke0000

but if I try to set user codes either by using Keymaster

I think Keymaster is supposed to load the user codes as I’ve suggested. Maybe something went wrong there.

[jclarke0000 (Jeff)]

I tried running that service call (log output below), but I still can’t set user codes. Anything else I can try?

2022-10-09T22:58:06.103Z SERIAL » 0x011b00a901070f9f035000e705bb978d6c8e3bba87e925000000006784        (29 bytes)
2022-10-09T22:58:06.107Z DRIVER » [Node 007] [REQ] [SendDataBridge]
                                  │ source node id:   1
                                  │ transmit options: 0x25
                                  │ callback id:      103
                                  └─[Security2CCMessageEncapsulation]
                                    │ sequence number: 80
                                    └─[UserCodeCCGet]
                                        user id: 10
2022-10-09T22:58:06.112Z SERIAL « [ACK]                                                                   (0x06)
2022-10-09T22:58:06.115Z SERIAL « 0x010401a90152                                                       (6 bytes)
2022-10-09T22:58:06.116Z SERIAL » [ACK]                                                                   (0x06)
2022-10-09T22:58:06.118Z DRIVER « [RES] [SendDataBridge]
                                    was sent: true
2022-10-09T22:58:07.369Z SERIAL « 0x011d00a96700007b00a47f7f7f7f01010300000000420100007f7f7f7f7fcc    (31 bytes)
2022-10-09T22:58:07.371Z SERIAL » [ACK]                                                                   (0x06)
2022-10-09T22:58:07.372Z DRIVER « [REQ] [SendDataBridge]
                                    callback id:            103
                                    transmit status:        OK, took 1230 ms
                                    routing attempts:       1
                                    protocol & route speed: Z-Wave, 40 kbit/s
                                    ACK RSSI:               -92 dBm
                                    ACK channel no.:        1
                                    TX channel no.:         1
                                    beam:                   1000 ms
2022-10-09T22:58:09.002Z SERIAL « 0x012100a8000107189f035f00d51542cb9f4b84157747ecf3bd3e350c83b10d290 (35 bytes)
                                  0a480
2022-10-09T22:58:09.005Z SERIAL » [ACK]                                                                   (0x06)
2022-10-09T22:58:09.007Z CNTRLR   [Node 007] [translateValueEvent: value updated]
                                    commandClass: User Code
                                    endpoint:     0
                                    property:     userIdStatus
                                    propertyKey:  10
                                    internal:     false
                                    secret:       false
                                    event source: undefined
2022-10-09T22:58:09.009Z CNTRLR   [Node 007] [~] [User Code] userIdStatus[10]: 0 => 0               [Endpoint 0]
2022-10-09T22:58:09.010Z CNTRLR   [Node 007] [translateValueEvent: value updated]
                                    is root endpoint:        true
                                    is application CC:       true
                                    should hide root values: false
2022-10-09T22:58:09.011Z CNTRLR   [Node 007] [translateValueEvent: value updated]
                                    commandClass: User Code
                                    endpoint:     0
                                    property:     userCode
                                    propertyKey:  10
                                    internal:     false
                                    secret:       true
                                    event source: undefined
2022-10-09T22:58:09.012Z CNTRLR   [Node 007] [translateValueEvent: value updated]
                                    is root endpoint:        true
                                    is application CC:       true
                                    should hide root values: false
2022-10-09T22:58:09.014Z DRIVER « [Node 007] [REQ] [BridgeApplicationCommand]
                                  │ RSSI: -92 dBm
                                  └─[Security2CCMessageEncapsulation]
                                    │ sequence number: 95
                                    └─[UserCodeCCReport]
                                        user id:   10
                                        id status: Available
                                        user code: ********

[jclarke0000 (Jeff)]

Although I’m no longer seeing an error in the log when I try to set the code. It looks like everything worked in the HA UI, but the code is not accepted when I attempt to physically unlock the door.

here’s what I now see in the log when I issue the “Z-Wave: Set a usercode on a lock” service call:

2022-10-09T23:19:14.902Z CNTRLR   [Node 007] [setValue] calling SET_VALUE API UserCodeCCAPI:
                                    property:     userCode
                                    property key: 2
                                    optimistic:   true
2022-10-09T23:19:14.914Z SERIAL » 0x012900a901071d9f037b00f42767ec2a7d2591ffa14139c063f34cb2fafc3f512 (43 bytes)
                                  5db51c4250000000075e3
2022-10-09T23:19:14.915Z DRIVER » [Node 007] [REQ] [SendDataBridge]
                                  │ source node id:   1
                                  │ transmit options: 0x25
                                  │ callback id:      117
                                  └─[Security2CCMessageEncapsulation]
                                    │ sequence number: 123
                                    └─[SupervisionCCGet]
                                      │ session id:      27
                                      │ request updates: true
                                      └─[UserCodeCCExtendedUserCodeSet]
                                          code #2: ****** (status: Enabled)
2022-10-09T23:19:14.924Z SERIAL « [ACK]                                                                   (0x06)
2022-10-09T23:19:14.926Z SERIAL « 0x010401a90152                                                       (6 bytes)
2022-10-09T23:19:14.927Z SERIAL » [ACK]                                                                   (0x06)
2022-10-09T23:19:14.928Z DRIVER « [RES] [SendDataBridge]
                                    was sent: true
2022-10-09T23:19:16.198Z SERIAL « 0x011d00a97500007d00a47f7f7f7f01010300000000420100007f7f7f7f7fd8    (31 bytes)
2022-10-09T23:19:16.199Z SERIAL » [ACK]                                                                   (0x06)
2022-10-09T23:19:16.201Z DRIVER « [REQ] [SendDataBridge]
                                    callback id:            117
                                    transmit status:        OK, took 1250 ms
                                    routing attempts:       1
                                    protocol & route speed: Z-Wave, 40 kbit/s
                                    ACK RSSI:               -92 dBm
                                    ACK channel no.:        1
                                    TX channel no.:         1
                                    beam:                   1000 ms
2022-10-09T23:19:17.735Z SERIAL « 0x011a00a8000107119f038c00a79e8c0805626311505f6e4d9200a4f8          (28 bytes)
2022-10-09T23:19:17.737Z SERIAL » [ACK]                                                                   (0x06)
2022-10-09T23:19:17.739Z DRIVER « [Node 007] [REQ] [BridgeApplicationCommand]
                                  │ RSSI: -92 dBm
                                  └─[Security2CCMessageEncapsulation]
                                    │ sequence number: 140
                                    └─[SupervisionCCReport]
                                        session id:          27
                                        more updates follow: false
                                        status:              Success
                                        duration:            0s
2022-10-09T23:19:17.744Z CNTRLR   [Node 007] [setValue] result of SET_VALUE API call for UserCodeCCAPI: (Supervi
                                  sionResult)
                                    status:   Success
2022-10-09T23:19:17.745Z CNTRLR   [Node 007] [setValue] updating value with event
2022-10-09T23:19:17.746Z CNTRLR   [Node 007] [translateValueEvent: value updated]
                                    commandClass: User Code
                                    endpoint:     0
                                    property:     userCode
                                    propertyKey:  2
                                    internal:     false
                                    secret:       true
                                    event source: driver
2022-10-09T23:19:17.747Z CNTRLR   [Node 007] [translateValueEvent: value updated]
                                    is root endpoint:        true
                                    is application CC:       true
                                    should hide root values: false
2022-10-09T23:19:23.162Z SERIAL « 0x011a00a8000107119f038d00cc4be509e0c8e347a2477dc4e100a4b5          (28 bytes)
2022-10-09T23:19:23.166Z SERIAL » [ACK]                                                                   (0x06)
2022-10-09T23:19:23.169Z DRIVER « [Node 007] [REQ] [BridgeApplicationCommand]
                                  │ RSSI: -92 dBm
                                  └─[Security2CCMessageEncapsulation]
                                    │ sequence number: 141
                                    └─[SupervisionCCReport]
                                        session id:          27
                                        more updates follow: false
                                        status:              Fail
                                        duration:            0s

[jclarke0000 (Jeff)]

I got this working. I read in another thread that the lock needs to be close to the the Z-Wave controller during initial pairing. So I temporarily uninstalled the lock from my back door, and installed in a door right beside the controller. Un-paired, re-paired, and BOOM. All works properly now. I have the lock re-installed on my back door, and I can add and remove codes both using the direct z-wave service calls and with Keymaster.

Super odd… I never expected this was going to work, but since it only takes a few minutes to uninstall the lock from the door, I thought I’d give it a shot. Z-Wave works in mysterious ways!

[jds (jay)]

I still have the problem of being unable to set the codes. Replaced the batteries, unpaired, repaired with the radio a few centimeters from the lock, has S2 control access, shows all the right subcategories of parameters in ZJS2M. But when I change a code, it says that it changed it, then just reverts back several seconds later. If I set the codes at the lock itself, those codes show up in ZJS2M.