[Z-Wave JS] The device has been added. Once you power it on, it will become available

Hello, this is my current setup.

Hardware:

  • Qotom PC Q30912G6 4305U
  • AEOTEC Controllor Z-Wave Plus Z-Stick USB (GEN5) - connected via a USB extension cable
  • Shelly Wave Shutter

Software:

  • Proxmox VE 8.3.0 running HA in a VM
  • HA Core 2024.12.1
  • HA Supervisor 2024.11.4
  • HA Operating System 14.0
  • HA Frontend2024 1127.6
  • Add-on: Z-Wave JS 0.9.0

The USB stick is detected and installed in Z-Wave JS correctly as I can see it in the list of devices. The problem is that when I go to “Add Device” → “Add Z-Wave device” and scan the QR CODE on the Shelly device I get a green tick with this message: “The device has been added. Once you power it on, it will become available”.

Any suggestion? thank you

Solved by performing a factory reset of the device following this guide.