m90att
January 18, 2024, 3:18pm
1
Hi,
I needed to do a factory reset and clean setup of HA and now the UZB is simply never recognised. I’ve tried booting and inserting the stick, shutting down, inserting the stick and then starting and various other things but it doesn’t show up. At least I don’t think it shows up. I can’t install the z-wave integration and when I look at hardware I see this:
It may be ‘user error’ but I really don’t find this interface intuitive. I’m assuming that one a device is connected it should show as my ConBee II stick does? The fact that nothing is listed under any other port is telling me that the stick can’t be found, is that right?
This is what I see when I try to add Z-wave:
Really confused!
freshcoast
January 18, 2024, 4:23pm
2
Maybe you are hitting this issue, although strange your other USB device is working.
opened 10:24PM - 16 Dec 23 UTC
bug
board/generic-x86-64
stable-kernel-regression
### Describe the issue you are experiencing
After updating to 11.1, my usb do… ngle for Z-Wave became unresponsive and integration z-wave js ui hangs or won't start from time to time.
When I turn on the monitor connected to Intel NUC, I can se that dongle generates some errors when connected to usb port.
It's saying "device descriptor read/64, error -32
It's like missing driver or something. Issue persist in 11.2 version. Right now, I had to move my z-wave network to Aeotec Z-Stick 7.
### What operating system image do you use?
generic-x86-64 (Generic UEFI capable x86-64 systems)
### What version of Home Assistant Operating System is installed?
6.1.63-haos - Home Assistant OS 11.2
### Did you upgrade the Operating System.
Yes
### Steps to reproduce the issue
1. start the system up
2. Plug an USB dongle ZMEEUZB from Z-Wave.Me into usb port
3.
...
### Anything in the Supervisor logs that might be useful for us?
```txt
Not really
```
### Anything in the Host logs that might be useful for us?
```txt
Not Really
```
### System information
## System Information
version | core-2023.10.3
-- | --
installation_type | Home Assistant OS
dev | false
hassio | true
docker | true
user | root
virtualenv | false
python_version | 3.11.5
os_name | Linux
os_version | 6.1.63-haos
arch | x86_64
timezone | Europe/Copenhagen
config_dir | /config
<details><summary>Home Assistant Community Store</summary>
GitHub API | ok
-- | --
GitHub Content | ok
GitHub Web | ok
GitHub API Calls Remaining | 5000
Installed Version | 1.33.0
Stage | running
Available Repositories | 1353
Downloaded Repositories | 22
</details>
<details><summary>Home Assistant Cloud</summary>
logged_in | true
-- | --
subscription_expiration | September 7, 2024 at 02:00
relayer_connected | true
relayer_region | eu-central-1
remote_enabled | true
remote_connected | true
alexa_enabled | false
google_enabled | true
remote_server | eu-central-1-11.ui.nabu.casa
certificate_status | ready
can_reach_cert_server | ok
can_reach_cloud_auth | ok
can_reach_cloud | ok
</details>
<details><summary>Home Assistant Supervisor</summary>
host_os | Home Assistant OS 11.2
-- | --
update_channel | stable
supervisor_version | supervisor-2023.11.6
agent_version | 1.6.0
docker_version | 24.0.7
disk_total | 916.2 GB
disk_used | 64.5 GB
healthy | true
supported | true
board | generic-x86-64
supervisor_api | ok
version_api | ok
installed_addons | Advanced SSH & Web Terminal (16.0.1), InfluxDB (4.8.0), Grafana (9.1.1), Node-RED (16.0.2), File editor (5.7.0), Studio Code Server (5.14.2), Mosquitto broker (6.4.0), Home Assistant Google Drive Backup (0.112.1), Network UPS Tools (0.12.2), ESPHome (2023.11.6), Samba share (12.2.0), Filebrowser (2.23.0_7), Portainer (2.19.3), Log Viewer (0.16.0), Glances (0.20.0), Frigate (Full Access) (0.12.1), Z-Wave JS UI (3.0.2), Zigbee2MQTT (1.34.0-1)
</details>
<details><summary>Dashboards</summary>
dashboards | 7
-- | --
resources | 5
views | 41
mode | storage
</details>
<details><summary>Recorder</summary>
oldest_recorder_run | March 17, 2023 at 20:34
-- | --
current_recorder_run | December 7, 2023 at 19:12
estimated_db_size | 17118.81 MiB
database_engine | sqlite
database_version | 3.41.2
</details>
### Additional information
_No response_
m90att
January 18, 2024, 5:02pm
3
Thank you! That’s wonderful. I downgraded HA OS and hey presto…
2 Likes
