ZHA and tuya (MOES) multi-gang switches - (v2023.6.1) - can't control lights separately

Like many others (found lots of similar issues in zigpy forurms) - using ZHA, bought tuya no-neutral zigbee switch from MOES and can’t control the switch buttons separately (either all on, or all off, but both switch buttons show up correctly in home assistant UI, even in sync with the state (i.e. when I turn on one of them, the other one will also turn “on” in the UI)…

Device information below:

Device info
TS0012
by _TZ3000_18ejxno0
Connected via Zigbee Coordinator
Zigbee info
IEEE: a4:c1:38:4c:bc:c3:0e:43
Nwk: 0x8f60
Device Type: EndDevice
LQI: 116
RSSI: -71
Last Seen: 2023-06-10T10:38:53
Power Source: Battery or Unknown
Quirk: zhaquirks.tuya.ts001x.TuyaDoubleNoNeutralSwitch_2

It lists a quirk, so it seems like it knows it’s a non-compliant tuya switch, but does not actually fix the behavior.

Help would be very welcome (don’t want to go back to zigbee2mqtt for unrelated reasons)

1 Like

There is then probably a problem with that quirk (ZHA Device Handler) for that specific device model and firmware which will need to be troubleshoot and fixed, so recommend that you open new issue for it there in ZHA Device Handlers repository on GitHub → https://github.com/zigpy/zha-device-handlers

Each specific device model and even firmware version may require customizations if the manufacturer have changes anything in a new revision of that device model or firmware, or there might simply be a bug or something missing in that quirk that need fixing.

More details on why it is like that here → https://www.home-assistant.io/integrations/zha#knowing-which-devices-are-supported (especially read this section about how to add support for new and unsupported devices → https://www.home-assistant.io/integrations/zha#how-to-add-support-for-new-and-unsupported-devices as that should help you understand why customizations in quirks are needed).

Hi. Did you get these working on ZHA? I’m looking for a 3-button switch in single gang and this is the only Zigbee one I could find in the US. Thanks!

SAme problem! Do you have some resolving of this problem?