ZHA Devices Greyed out when bootable SSD USB device is connected (RPi4)

Configuration Zigbee
1

Weird issue I’m having. I’m using a Sonoff Zigbee USB 3.0 dongle with ZHA. I just moved my RPi4 Hassio installation to an SSD. To do this I created a new Hassio install on the SSD and then restored from a backup. It boots from the SSD and I can control all of my devices with the exception of anything connected via ZHA, they’re all greyed out/disconnected.

If I disconnect the SSD and boot off of the SD card, all of my devices are connected and I can control them. In “Hardware” under the system tab I can see my USB Sonoff dongle as
/dev/serial/by-id/usb-ITead_Sonoff_Zigbee_3.0_USB_Dongle_Plus_SerialNumber-if00-port0
Checking my .storage/core-config_entries file I see the same path. If I try different USB ports the path listed in “Hardware” doesn’t change (although I thought it would).

I’ve tried a few different combinations
SSD in USB 3.0 and Sonoff in 2.0
SSD and Dongle in 3.0
SSD in 2.0 and Dongle in 3.0

Doesn’t seem to make a difference.

Any thoughts?

2

Use an USB extension cord to move the USB Zigbee dongle away from the USB3 ports of the RPI4. See Zigbee2MQTT doc on this known issue. Also valid for ZHA.

3

Yes, didn’t mention, the dongle is on a 6ft extension, doesn’t make a difference.

4

Okay, seems like deleting the integration, adding and then repairing fixed it. Not sure exactly why I needed to do that.

5

And as soon as I restart HA or reboot the Pi I get all greyed out devices again…the repairing only works until the next restart.

6

So, greyed out means unavailable. There must be something in HA‘s logs with regard to this.

7

Same here, I did not yet reconfigure ZHA as I assume it won‘t last when reading you issue… did you finally fix it, @colin1234 ?