Might be worth checking this out: Sonoff zigbee button SNZB-01 issue (only in cloud mode)
Also, it might be helpful for you to add Zigzag and/or ZHA Map to your HA so you can see where the links are, just in case it shows a mesh problem perhaps?
Might be worth checking this out: Sonoff zigbee button SNZB-01 issue (only in cloud mode)
Also, it might be helpful for you to add Zigzag and/or ZHA Map to your HA so you can see where the links are, just in case it shows a mesh problem perhaps?