ZHA installation fails - Name has no usable address

Configuration Zigbee
1

Hi,

I want to get rid of my vendor hubs like phillips hue and got myself a SkyConnect stick. I am running HA in a VM on Proxmox on a NUC. I added skyconnect to my NUC and passed it through to the HA VM. In HA I can see the stick in hardware as “Home Assistant SkyConnect” and can configure it.
If I now try to install ZHA I get an “Unkown error occurred” and looking in the logs I see this:

Logger: aiohttp.server
Source: /usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py:421
First occurred: 10:14:03 (1 occurrences)
Last logged: 10:14:03

Error handling request
Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py", line 452, in _handle_request
    resp = await request_handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_app.py", line 543, in _handle
    resp = await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_middlewares.py", line 114, in impl
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 91, in security_filter_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 100, in forwarded_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 28, in request_context_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 80, in ban_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 235, in auth_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 31, in headers_middleware
    response = await handler(request)
               ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 149, in handle
    result = await handler(request, **request.match_info)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 72, in with_admin
    return await func(self, request, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 185, in post
    return await super().post(request, flow_id)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 72, in wrapper
    result = await method(view, request, data, *args, **kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 110, in post
    result = await self._flow_mgr.async_configure(flow_id, data)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 358, in async_configure
    result = await self._async_configure(flow_id, user_input)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 404, in _async_configure
    result = await self._async_handle_step(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 501, in _async_handle_step
    result: FlowResult = await getattr(flow, method)(user_input)
                         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/zha/config_flow.py", line 194, in async_step_choose_serial_port
    probe_result = await self._radio_mgr.detect_radio_type()
                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/zha/radio_manager.py", line 220, in detect_radio_type
    probe_result = await radio.controller.probe(dev_config)
                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/zigpy_zigate/api.py", line 576, in probe
    await asyncio.wait_for(api._probe(), timeout=PROBE_TIMEOUT)
  File "/usr/local/lib/python3.12/asyncio/tasks.py", line 520, in wait_for
    return await fut
           ^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/zigpy_zigate/api.py", line 605, in _probe
    await self.connect()
  File "/usr/local/lib/python3.12/site-packages/zigpy_zigate/api.py", line 236, in connect
    self._uart = await zigpy_zigate.uart.connect(self._config, self)
                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/zigpy_zigate/uart.py", line 158, in connect
    _, protocol = await zigpy.serial.create_serial_connection(
                  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/zigpy/serial.py", line 42, in create_serial_connection
    transport, protocol = await loop.create_connection(
                          ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/asyncio/base_events.py", line 1077, in create_connection
    infos = await self._ensure_resolved(
            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/asyncio/base_events.py", line 1453, in _ensure_resolved
    return await loop.getaddrinfo(host, port, family=family, type=type,
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/asyncio/base_events.py", line 898, in getaddrinfo
    return await self.run_in_executor(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/socket.py", line 963, in getaddrinfo
    for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
socket.gaierror: [Errno -5] Name has no usable address

I tried with and without multiprotocol (using the configuration option from SkyConnect under hardware) without success and now I am kinda stuck.
I don’t think I have a thread device yet so having zigbee protocol for now would be sufficiant.
Any hints what to try to get ZHA running would be great!

NoTechi

2

Update: Hab das Problem gefunden, in Proxmox muss man wohl bei dem USB Gerät “Hersteller/Geräte ID verwenden” auswählen, statt “USB Port verwenden”. Eventuell hilft es ja jemandem der auch in dieses Problem läuft.

NoTechi

3

For those of you who would appreciate not having to translate: (translation provided by Google Translate)
“Update: I found the problem, in Proxmox you have to select “Use manufacturer/device ID” for the USB device instead of “Use USB port”. Maybe it will help someone who also runs into this problem. NoTechi”

Please post the solution in the same language you posted originally next time. This did not solve this error for me. To find a solution, only to have to translate it first, then try it, then find out it doesn’t work, is beyond frustrating.

edit: I had to ultimately reflash my SkyConnect within HA (zigbee only flash, then multiprotocol flash), reinstall the multiprotocol addon, and re-pair all my devices again. I took a backup of ZHA which I had done previously, but forgot where I put it (found it in doing the backup again).

And all of this because of at least 4 power outages last night, which are rare for us. Everything else was working, except the skyconnect.

4

Oh sorry looks like after lot of research and finding a solution for me I was so happy that I somehow switched back to my native language :stuck_out_tongue:
Thanks for posting the translation!

Sorry to hear you run into a different problem and you had to basically start from scratch.

NoTechi

5

I’m having a hard timing following the solution here. I seem to be having this problem.
I removed my reference in proxmox of the form manufacturer/device ID, and recreated by "Use USB port”. Again it failed after a couple of days.

What this reflash / re-pair step? It sound sound like I should just swap to z2M.