ZHA new setup on SkyConnect - worked shortly

TripleJ · December 13, 2022, 9:51am

Hi guys.
Just received my new skyconnect dongle the other day. Super excited. I wanted for a while to switch away from hue bridge and use ZHA.
In short. The entire setup was painless. Plug-in in the dongle in my rp4 and it was discovered.
I added my initial 16 hue devices. 10 being bulbs/lamps acting as routers and then rest battery operated like remotes /sensors.
Everything worked right out of the box and super fast as well. Until later in the evening when I had to use a remote. I found out nothing is able of turning on. The map is there, all devices is there. But I get an error in the log like shown below.
I of course have tried turning it off / on. Also just updated to 2022.12.4 yesterday to see if it solved anything. Nope.
Do any of you know what might have gone wrong. I don’t mind redoing the setup but not if it just fails after half a day. Next step was to remove my IKEA hub and add to ZHA but not until it shows to be stable. Just wondering if it’s because skyconnect integration is not super stable yet as it’s brand new?. Should I have waited switching over to it a bit longer? The hue bridge was always stable for the many years I used, it never an issue. Read ZHA was supposed to be reliable as well.

Thanks.

Logger: homeassistant.components.zha.core.channels.base
Source: components/zha/core/channels/base.py:486 
Integration: Zigbee Home Automation (documentation, issues) 
First occurred: 10.35.11 (27 occurrences) 
Last logged: 10.35.17

[0x5CEE:11:0x0300]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')]
[0xF6CD:11:0x0008]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')]
[0x21F1:11:0x0006]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')]
[0xF6CD:11:0x0300]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')]
[0x5CEE:11:0x0008]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')]

Hedda · December 13, 2022, 12:17pm

ZHA and other Silicon Labs adapters are stable so there should not be any expected problems with it.

As far as I know, the only known issue is with electromagnetic interference but that is with all low-power digital radios and causes problems on all Bluetooth, Thread, and Zigbee Coordinator adapters.

Radio reception for all Zigbee Coordinator adapters is very sensitive to electromagnetic interference so be sure to follow these best practice guidelines → Generic best practice tips on improving Zigbee network range and general stability · zigpy/zigpy Wiki · GitHub

Especially important to use a long shielded USB expansion cable in order to get the dongle as far away as possible from other electronic devices/periodicals/appliances/cables and WiFi routers/access-points/repeaters/adapters which could potentially be a source of EMI/EMF/RMI, as well as plug the extension cable into a USB 2.0 port or via powered USB 2.0 hub and do absolutely not use a USB 3.0 port/hub as USB 3.0 ports/hubs/devices are known to cause serisous interference with low-power digital radios that uses 2.4GHz frequency range like Bluetooth, Thread, and Zigbee.

TripleJ · December 13, 2022, 12:41pm

Thanks for your reply. I am using the usb 2.0 and the extension cable that came with the skyconnect and as mentioned it worked great and speed and connection to the devices was good, while it worked.
I can see others now report some similar issues they have in their logs.

github.com/home-assistant/core

ZHA doesn't work - Zigbee devices do not response

opened 09:52PM - 12 Dec 22 UTC

patrickschoenherr

integration: zha

### The problem A few days ago some zigbee devices started to stop responding. … Mainly I have Aqara Weather and Door Sensors installed. The problems started to begin after updating to Version 2022.12.0. Meanwhile I re-installed the whole ZHA integration. But the problems remained. The whole system was working fine for nearly half a year before. ### What version of Home Assistant Core has the issue? 2022.12.3 ### What was the last working version of Home Assistant Core? 2022.11.2 ### What type of installation are you running? Home Assistant OS ### Integration causing the issue ZHA ### Link to integration documentation on our website https://www.home-assistant.io/integrations/zha/ ### Diagnostics information [zha-b3f090497b80dab05d0c6d9a82d5ac2c-Zigbee Coordinator-d61b3b60560acc1d66922f1b3176ec90.json.txt](https://github.com/home-assistant/core/files/10212235/zha-b3f090497b80dab05d0c6d9a82d5ac2c-Zigbee.Coordinator-d61b3b60560acc1d66922f1b3176ec90.json.txt) [config_entry-zha-b3f090497b80dab05d0c6d9a82d5ac2c.json (1).txt](https://github.com/home-assistant/core/files/10212239/config_entry-zha-b3f090497b80dab05d0c6d9a82d5ac2c.json.1.txt) ### Example YAML snippet _No response_ ### Anything in the logs that might be useful for us? ```txt Logger: zigpy_znp.zigbee.application Source: /usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py:652 First occurred: 21:45:00 (22 occurrences) Last logged: 22:41:32 Watchdog check failed Traceback (most recent call last): File "/usr/local/lib/python3.10/site-packages/zigpy_znp/api.py", line 998, in request response = await response_future asyncio.exceptions.CancelledError During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py", line 650, in _watchdog_loop await self._znp.request(c.SYS.Ping.Req()) File "/usr/local/lib/python3.10/site-packages/zigpy_znp/api.py", line 994, in request async with async_timeout.timeout( File "/usr/local/lib/python3.10/site-packages/async_timeout/__init__.py", line 129, in __aexit__ self._do_exit(exc_type) File "/usr/local/lib/python3.10/site-packages/async_timeout/__init__.py", line 212, in _do_exit raise asyncio.TimeoutError asyncio.exceptions.TimeoutError Logger: zigpy.application Source: runner.py:120 First occurred: 22:06:17 (28 occurrences) Last logged: 22:40:17 Unknown device AddrModeAddress(addr_mode=<AddrMode.NWK: 2>, address=0x853A) Unknown device AddrModeAddress(addr_mode=<AddrMode.NWK: 2>, address=0xD8A6) Logger: homeassistant Source: /usr/src/homeassistant/homeassistant/runner.py:97 First occurred: 22:27:37 (1 occurrences) Last logged: 22:27:37 Error doing job: Task exception was never retrieved Traceback (most recent call last): File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 786, in _discover_unknown_device return await zigpy.zdo.broadcast( File "/usr/local/lib/python3.10/site-packages/zigpy/device.py", line 515, in broadcast return await app.broadcast( File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 760, in broadcast await self.send_packet( File "/usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py", line 1026, in send_packet response = await self._send_request_raw( File "/usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py", line 901, in _send_request_raw response = await self._znp.request( File "/usr/local/lib/python3.10/site-packages/zigpy_znp/api.py", line 991, in request self._uart.send(frame) AttributeError: 'NoneType' object has no attribute 'send' Logger: zigpy_znp.zigbee.application Source: /usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py:739 First occurred: 22:22:19 (3 occurrences) Last logged: 22:44:33 Failed to reconnect Traceback (most recent call last): File "/usr/local/lib/python3.10/site-packages/zigpy_znp/api.py", line 1037, in request_callback_rsp await self.request(request, timeout=timeout, **response_params) File "/usr/local/lib/python3.10/site-packages/zigpy_znp/api.py", line 998, in request response = await response_future asyncio.exceptions.CancelledError During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py", line 734, in _reconnect await self.initialize() File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 111, in initialize await self.permit(0) File "/usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py", line 302, in permit response = await self._znp.request_callback_rsp( File "/usr/local/lib/python3.10/site-packages/zigpy_znp/api.py", line 1036, in request_callback_rsp async with async_timeout.timeout(timeout): File "/usr/local/lib/python3.10/site-packages/async_timeout/__init__.py", line 129, in __aexit__ self._do_exit(exc_type) File "/usr/local/lib/python3.10/site-packages/async_timeout/__init__.py", line 212, in _do_exit raise asyncio.TimeoutError asyncio.exceptions.TimeoutError ``` ### Additional information _No response_

If you look at the comments.
I think that is a ZHA in general issue and not regarding the skyconnect.

Just wondering what I can do to test this. The guys claims that his hue doesn’t work but IKEA does. So I could try and see if I can add IKEA or anything to it to see if it is related to Hue devices.

Hedda · December 13, 2022, 12:47pm

Enable debug logging and then replicate fault to note time stamp when see the problem and submit to issue with logs to Home Assistant core → https://github.com/home-assistant/core/issues See:

https://www.home-assistant.io/integrations/zha#debug-logging

https://www.home-assistant.io/integrations/zha#reporting-issues

hutre · December 15, 2022, 8:54pm

Edit: The problem returned after three days.

TripleJ · December 19, 2022, 8:30am

I’ve redone my ZHA in my skyconnect. Which now has run for 2 days on a mix of Philips and IKEA products. I’m on 2022.12.6 and I’m afraid to update to 2022.12.7 or even to reboot at this time. I have just added one of each type of device to test and see if it’s stable.
A thing I noticed now was that when you add a device and rename it it’s not always that ZHA does it. It’s like 50/50 if the entity’s I called what I rename it to during add. I guess it’s not a big deal as I can go and rename afterwards but still seems to be a bug as well.
I’m following this thread / issue closely. Seems to be similar as to what I / we are seeing here.
I’ll post more updates if I start to see things break again.

github.com/home-assistant/core

ZHA doesn't work - Zigbee devices do not response

opened 09:52PM - 12 Dec 22 UTC

patrickschoenherr

integration: zha

### The problem A few days ago some zigbee devices started to stop responding. … Mainly I have Aqara Weather and Door Sensors installed. The problems started to begin after updating to Version 2022.12.0. Meanwhile I re-installed the whole ZHA integration. But the problems remained. The whole system was working fine for nearly half a year before. ### What version of Home Assistant Core has the issue? 2022.12.3 ### What was the last working version of Home Assistant Core? 2022.11.2 ### What type of installation are you running? Home Assistant OS ### Integration causing the issue ZHA ### Link to integration documentation on our website https://www.home-assistant.io/integrations/zha/ ### Diagnostics information [zha-b3f090497b80dab05d0c6d9a82d5ac2c-Zigbee Coordinator-d61b3b60560acc1d66922f1b3176ec90.json.txt](https://github.com/home-assistant/core/files/10212235/zha-b3f090497b80dab05d0c6d9a82d5ac2c-Zigbee.Coordinator-d61b3b60560acc1d66922f1b3176ec90.json.txt) [config_entry-zha-b3f090497b80dab05d0c6d9a82d5ac2c.json (1).txt](https://github.com/home-assistant/core/files/10212239/config_entry-zha-b3f090497b80dab05d0c6d9a82d5ac2c.json.1.txt) ### Example YAML snippet _No response_ ### Anything in the logs that might be useful for us? ```txt Logger: zigpy_znp.zigbee.application Source: /usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py:652 First occurred: 21:45:00 (22 occurrences) Last logged: 22:41:32 Watchdog check failed Traceback (most recent call last): File "/usr/local/lib/python3.10/site-packages/zigpy_znp/api.py", line 998, in request response = await response_future asyncio.exceptions.CancelledError During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py", line 650, in _watchdog_loop await self._znp.request(c.SYS.Ping.Req()) File "/usr/local/lib/python3.10/site-packages/zigpy_znp/api.py", line 994, in request async with async_timeout.timeout( File "/usr/local/lib/python3.10/site-packages/async_timeout/__init__.py", line 129, in __aexit__ self._do_exit(exc_type) File "/usr/local/lib/python3.10/site-packages/async_timeout/__init__.py", line 212, in _do_exit raise asyncio.TimeoutError asyncio.exceptions.TimeoutError Logger: zigpy.application Source: runner.py:120 First occurred: 22:06:17 (28 occurrences) Last logged: 22:40:17 Unknown device AddrModeAddress(addr_mode=<AddrMode.NWK: 2>, address=0x853A) Unknown device AddrModeAddress(addr_mode=<AddrMode.NWK: 2>, address=0xD8A6) Logger: homeassistant Source: /usr/src/homeassistant/homeassistant/runner.py:97 First occurred: 22:27:37 (1 occurrences) Last logged: 22:27:37 Error doing job: Task exception was never retrieved Traceback (most recent call last): File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 786, in _discover_unknown_device return await zigpy.zdo.broadcast( File "/usr/local/lib/python3.10/site-packages/zigpy/device.py", line 515, in broadcast return await app.broadcast( File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 760, in broadcast await self.send_packet( File "/usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py", line 1026, in send_packet response = await self._send_request_raw( File "/usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py", line 901, in _send_request_raw response = await self._znp.request( File "/usr/local/lib/python3.10/site-packages/zigpy_znp/api.py", line 991, in request self._uart.send(frame) AttributeError: 'NoneType' object has no attribute 'send' Logger: zigpy_znp.zigbee.application Source: /usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py:739 First occurred: 22:22:19 (3 occurrences) Last logged: 22:44:33 Failed to reconnect Traceback (most recent call last): File "/usr/local/lib/python3.10/site-packages/zigpy_znp/api.py", line 1037, in request_callback_rsp await self.request(request, timeout=timeout, **response_params) File "/usr/local/lib/python3.10/site-packages/zigpy_znp/api.py", line 998, in request response = await response_future asyncio.exceptions.CancelledError During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py", line 734, in _reconnect await self.initialize() File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 111, in initialize await self.permit(0) File "/usr/local/lib/python3.10/site-packages/zigpy_znp/zigbee/application.py", line 302, in permit response = await self._znp.request_callback_rsp( File "/usr/local/lib/python3.10/site-packages/zigpy_znp/api.py", line 1036, in request_callback_rsp async with async_timeout.timeout(timeout): File "/usr/local/lib/python3.10/site-packages/async_timeout/__init__.py", line 129, in __aexit__ self._do_exit(exc_type) File "/usr/local/lib/python3.10/site-packages/async_timeout/__init__.py", line 212, in _do_exit raise asyncio.TimeoutError asyncio.exceptions.TimeoutError ``` ### Additional information _No response_