I have bought a 4 button remote from aliexpress:
4 Button remote
Added with the Zigbee integration into home assistant.
That all worked in 1 go.
But when i press a button on the remote nothing changes in home assistant.
The led on the remote works fine, indicating that it “works”
But no state change in HA. (other zigbee devices work fine).
HA:
What am i doing wrong?
What happens if you listen to the zha_events?
I see nothing happening:
Sorry. I wrote zha_events but it’s supposed to be zha_event
I also dont see any events when i press a button on a smart plug, even that this is working okay.
This device is listed as newly added.
Loratap Wireless 4 Button Remote (SS6400ZB) Zigbee compatibility (blakadder.com)
Is all software and firmware up to date?
I have a SS6400ZB-V2 (that’s on the box)
Futher more, HA is the latest version.
What do you mean with firmware (i know what is this) but of which device?
Mainly zigbee co-ordinator.
I could not read one device because my Conbee had old firmware, after the update it worked fine.
I will check that
Updated the conbee II (firmware was from 2019, now the latest)
Then checked the remote, no change.
Removed the device from the zigbee network. re-added, still does not work.
Also i dont see any event when listening for zha_event.
So whats next.
Found something in the logs,
under the add device page:
[0xa33b:1:0x0006] ZCL deserialize: <ZCLHeader frame_control= manufacturer=None tsn=23 command_id=253>
[0xa33b:1:0x0006] Unknown cluster-specific command 253
[0xa33b:1:0x0006] ZCL request 0x00fd: b’\x00’
[0xa33b:1:0x0006] No handler for cluster command 253
[0xA33B:1:0x0006]: received ‘253’ command with b’\x00’ args on cluster_id ‘6’ tsn ‘23’
[0xa33b:1:0x0006] ZCL deserialize: <ZCLHeader frame_control= manufacturer=None tsn=23 command_id=253>
[0xa33b:1:0x0006] Unknown cluster-specific command 253
[0xa33b:1:0x0006] ZCL request 0x00fd: b’\x00’
[0xa33b:1:0x0006] No handler for cluster command 253
[0xA33B:1:0x0006]: received ‘253’ command with b’\x00’ args on cluster_id ‘6’ tsn ‘23’
[0xa33b:1:0x0006] ZCL deserialize: <ZCLHeader frame_control= manufacturer=None tsn=25 command_id=253>
and on the HA log page:
Logger: zigpy.zcl
Source: /usr/local/lib/python3.9/site-packages/zigpy/zcl/init.py:114
First occurred: 11:25:38 (208 occurrences)
Last logged: 15:54:41
[0xe39f:4:0x0006] Unknown cluster-specific command 253
[0xa33b:2:0x0006] Unknown cluster-specific command 253
[0xa33b:4:0x0006] Unknown cluster-specific command 253
[0xa33b:1:0x0006] Unknown cluster-specific command 253
[0xa33b:3:0x0006] Unknown cluster-specific command 253
I’m out of ideas now.
Except for what I guess you have tried, factory reset the remote (if possible), remove battery, and re-pair.
The remote is working now,
It had to be added with the ZHA integration.
See github topic here:
Github
