Zigbee device doesn't show all sensors/entities

I am new to Home Assistant after using SmartThings for many years. I have a SmartThings multi-sensor on my garage door but it isn’t showing the tilt/orientation sensor like it did with SmartThings. How can I get the tilt sensor to show up? I’ve deleted / re-added the device in HA several times but sensors haven’t changed. The motion accelerometer is working and shows move/not move correctly. The contact sensor also works so I actually just 3D printed a hinge for the magnet. I quickly learned that the magnet just sticks to the door rendering the hinge idea useless.

I’ve searched the forums but haven’t been able to figure this out.

Thank you,
Kevin

Are you using ZHA or zigbee2mqtt (Z2M)? ZHA doesn’t support full functionality of some evices that Z2M does…

ZHA need a ZHA Device Handler (a.k.a. quirk) for device’s non-standard features, read the ZHA docs:

How to add support for new and unsupported devices → https://www.home-assistant.io/integrations/zha#how-to-add-support-for-new-and-unsupported-devices

Under section https://www.home-assistant.io/integrations/zha#knowing-which-devices-are-supported

I’m using the built in Zigbee ZHA, I don’t see zigbee2mqtt in integrations or devices. I’ll investigate.

Z2M uses the mqtt broker on HA. I prefer to run z2m on a separate Pi located more in the center of the zigbee network, and this also means I can upgrade HA without causing a full restart of the zigbee network.

I think (others can correct me if I have this wrong) the HA leaders prefer to have their own zigbee implementation, however it’s much newer and more limited than z2m. For best and most stable zigbee, it’s hard to beat zigbee2mqtt.

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