Zigbee Power Outlet stopped working

Configuration Zigbee
1

Hello Everyone,

HA - 2025.1.2

My Ikea TRADFRI control outlet has suddenly stopped working and I’m getting errors in the HA log as shown below.

Any ideas what might be the cause would be appreciated.

BTW - Happy to provide any more information, just ask.

TIA

The above exception was the direct cause of the following exception:
Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/zha/zigbee/cluster_handlers/__init__.py", line 67, in wrap_zigpy_exceptions
    yield
  File "/usr/local/lib/python3.13/site-packages/zha/zigbee/cluster_handlers/__init__.py", line 85, in wrapper
    return await RETRYABLE_REQUEST_DECORATOR(func)(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/zigpy/util.py", line 136, in retry
    return await func()
           ^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/zigpy/zcl/__init__.py", line 375, in request
    return await self._endpoint.request(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    ...<9 lines>...
    )
    ^
  File "/usr/local/lib/python3.13/site-packages/zigpy/endpoint.py", line 270, in request
    return await self.device.request(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
    ...<11 lines>...
    )
    ^
  File "/usr/local/lib/python3.13/site-packages/zigpy/device.py", line 380, in request
    async with asyncio_timeout(timeout):
               ~~~~~~~~~~~~~~~^^^^^^^^^
  File "/usr/local/lib/python3.13/asyncio/timeouts.py", line 116, in __aexit__
    raise TimeoutError from exc_val
TimeoutError
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/zha/zigbee/device.py", line 773, in async_configure
    await self.identify_ch.trigger_effect(
    ...<2 lines>...
    )
  File "/usr/local/lib/python3.13/site-packages/zha/zigbee/cluster_handlers/__init__.py", line 84, in wrapper
    with wrap_zigpy_exceptions():
         ~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/local/lib/python3.13/contextlib.py", line 162, in __exit__
    self.gen.throw(value)
    ~~~~~~~~~~~~~~^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/zha/zigbee/cluster_handlers/__init__.py", line 69, in wrap_zigpy_exceptions
    raise ZHAException("Failed to send request: device did not respond") from exc
zha.exceptions.ZHAException: Failed to send request: device did not respond
2

This is a plug-in smart plug?

I think you get the error “Failed to send request: device did not respond” when the device is not powered on - typically a light bulb that has been physically switched off. So… :laughing:

3

Yes, 240V plug in device that you can turn on and off via Zigbee. Yes is it plugged in and power turned ON.

1 Like