Zigbee2MQTT failed: Error: Interview failed

Hi Dears,

Someone can help me please?

My config;

  • Rpi5 8go - µSD256gb - Hassio - 2025.1.2
  • Rpi3 1go - µSD64gb - Hassio - 2025.1.2

I have 2 problems:

First; When hard reset on pi3, no one of my entities on Z2MQTT works enought… I need to push button on this (SNZB-04P) for relink with integration =/

Second; On all, if i ask “reconfigure” or “interview” the entities (till now i use SNZB-04P and SNZB-02P only) in Z2MQTT interface, i have an error returned

[2025-01-19 12:26:57] error: 	z2m: Request 'zigbee2mqtt/bridge/request/device/interview' failed with error: 'interview of 'Detecteur-Porte-Fenetre' (0x881a14fffeecfb7f) failed: Error: Interview failed because can not get active endpoints ('0x881a14fffeecfb7f')'

|[2025-01-19 13:13:41] info: |z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/response/device/interview', payload '{data:{},error:interview of 'Detecteur-Porte-Fenetre' (0x881a14fffeecfb7f) failed: Error: Interview failed because can not get active endpoints ('0x881a14fffeecfb7f'),status:error,transaction:93or6-1}'|

Thanks for your help guys :wink: