Zigbee2MQTT is gone

Configuration Zigbee
1

SOLVED
He Hello,
Today I installed the most recent core and latest version of HA on my Virtual Machine (on a NAS). After that all went well. but… Zigbee2MQTT didnt start. This was mentioned in the logs :

[15:36:09] INFO: Preparing to start…
[15:36:10] INFO: Socat not enabled
[15:36:16] INFO: Starting Zigbee2MQTT…
Zigbee2MQTT:info 2023-12-09 15:36:27: Logging to console and directory: ‘/config/zigbee2mqtt/log/2023-12-09.15-36-27’ filename: log.txt
Zigbee2MQTT:info 2023-12-09 15:36:27: Starting Zigbee2MQTT version 1.34.0 (commit #unknown)
Zigbee2MQTT:info 2023-12-09 15:36:27: Starting zigbee-herdsman (0.25.0)
Zigbee2MQTT:error 2023-12-09 15:36:27: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2023-12-09 15:36:27: Failed to start zigbee
Zigbee2MQTT:error 2023-12-09 15:36:27: Check Zigbee2MQTT fails to start | Zigbee2MQTT for possible solutions
Zigbee2MQTT:error 2023-12-09 15:36:27: Exiting…
Zigbee2MQTT:error 2023-12-09 15:36:27: Error: Error while opening serialport ‘Error: Error: No such file or directory, cannot open /dev/serial/by-id/usb-Silicon_Labs_Sonoff_Zigbee_3.0_USB_Dongle_Plus_0001-if00-port0’
at SerialPort. (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/znp/znp.ts:146:28)
at SerialPort._error (/app/node_modules/@serialport/stream/dist/index.js:82:22)
at /app/node_modules/@serialport/stream/dist/index.js:118:18

I visited the mentioned webpage. But I dont understand much (sorry, HA is a lot…) I have recent backups. But that’s not a solution for the long term… What is the best advise?

Thnks, Daan

2

Basically Zigbee2MQTT can’t see your Sonoff ZigBee dongle

Has it been accidentally unplugged?

What device are you using for Home Assistant and what method of installation do you have?

3

Thanks for your answer!
No. I did an update of the core and the latest version of HA. I didnt uplug the stick.
I have HA installed on a virtual machine (on a NAS)

Rgds, Daan

4

If you go to settings → system → hardware → all hardware, do you see the stick listed?

5

I used to run HAOS in virtualization station on my QNAP NAS. Every time the server was restarted, I would have to go back into virtualization station and pass the USB stick into the HA virtual machine.

I would recommend you check to ensure the USB is being passed into your virtual machine.

6

Sounds like since you restarted the USB stick is no longer being passed through to Home Assistant, check your USB passthrough settings

7

Also check dmesg in HAOS to see if the USB stick has any events. If not, then yeah, likely a pass-through issue, but if it does have events, it may reveal errors.

8

I also noticed that zigbee2mqtt failed to start after recent HA OS and HA update a couple of days ago. The problem was that usb device enumeration changed from /dev/ttyUSB0 to /dev/ttyUSB1.

I changed add-on configuration to use /dev/serial/by-id/usb-1a86_USB2.0-Serial-if00-port0 so it does not change in the future.

9

Your log points to the z2m docs on this. Have you been there?

10

I solved the problem. The USB in de VM was off. (Why? no idea)