Zigbee2MQTT is not starting

1

Hi,

I’m New to HA and i have just brought up my HA server online yesterday.
I’m trying to get Zigbee2MQTT working but it just won’t start.
I have browsed around the forum for related problems but non can solve my issue.

This is the log I’m getting when I try to start my zigbee2mqtt

[01:07:34] INFO: Preparing to start...
[01:07:35] INFO: Socat not enabled
[01:07:36] INFO: Starting Zigbee2MQTT...
Zigbee2MQTT:info  2023-05-17 01:07:39: Logging to console and directory: '/config/zigbee2mqtt/log/2023-05-17.01-07-39' filename: log.txt
Zigbee2MQTT:info  2023-05-17 01:07:39: Starting Zigbee2MQTT version 1.30.4 (commit #unknown)
Zigbee2MQTT:info  2023-05-17 01:07:39: Starting zigbee-herdsman (0.14.111)
Zigbee2MQTT:error 2023-05-17 01:08:00: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2023-05-17 01:08:00: Failed to start zigbee
Zigbee2MQTT:error 2023-05-17 01:08:00: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2023-05-17 01:08:00: Exiting...
Zigbee2MQTT:error 2023-05-17 01:08:00: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
    at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
    at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
    at Zigbee.start (/app/lib/zigbee.ts:58:27)
    at Controller.start (/app/lib/controller.ts:101:27)
    at start (/app/index.js:107:5)

Seems like is constantly failing when it tries to start zigbee-herdsman.

These are my config in zigbee2mqtt

data_path: /config/zigbee2mqtt
socat:
  enabled: false
  master: pty,raw,echo=0,link=/tmp/ttyZ2M,mode=777
  slave: tcp-listen:8485,keepalive,nodelay,reuseaddr,keepidle=1,keepintvl=1,keepcnt=5
  options: "-d -d"
  log: false
mqtt:
  base_topic: zigbee2mqtt
  user: mqtt_user
  password: mqttpass
  server: mqtt//core-mosquitto:1883
serial:
  port: >-
    /dev/serial/by-id/usb-Silicon_Labs_Sonoff_Zigbee_3.0_USB_Dongle_Plus_0001-if00-port0

I have tried both tyyUSB0 and also serial/by-id but both give the same result.

What have I missed here?

2

Can you do list this device on host?
Probably wrong coordinator device.
Try

/dev/ttyACM0
3

Hi ddaniel,
Thank you for your reply

The port is correct.
It was not starting due to ZHA being enabled.
The zigbee–herdsman is starting after I disable ZHA but now is having problem connecting to the mosquito server

[01:52:58] INFO: Preparing to start...
[01:52:58] INFO: Socat not enabled
[01:52:59] INFO: Starting Zigbee2MQTT...
Zigbee2MQTT:info  2023-05-17 01:53:02: Logging to console and directory: '/config/zigbee2mqtt/log/2023-05-17.01-53-02' filename: log.txt
Zigbee2MQTT:info  2023-05-17 01:53:02: Starting Zigbee2MQTT version 1.30.4 (commit #unknown)
Zigbee2MQTT:info  2023-05-17 01:53:02: Starting zigbee-herdsman (0.14.111)
Zigbee2MQTT:info  2023-05-17 01:53:03: zigbee-herdsman started (resumed)
Zigbee2MQTT:info  2023-05-17 01:53:03: Coordinator firmware version: '{"meta":{"maintrel":1,"majorrel":2,"minorrel":7,"product":1,"revision":20221226,"transportrev":2},"type":"zStack3x0"}'
Zigbee2MQTT:info  2023-05-17 01:53:03: Currently 0 devices are joined:
Zigbee2MQTT:info  2023-05-17 01:53:03: Zigbee: disabling joining new devices.
Zigbee2MQTT:info  2023-05-17 01:53:03: Connecting to MQTT server at mqtt//core-mosquitto:1883
Zigbee2MQTT:error 2023-05-17 01:53:03: MQTT failed to connect, exiting...
Zigbee2MQTT:info  2023-05-17 01:53:03: Stopping zigbee-herdsman...

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Any idea why this might be?

4

You cant have z2m and zha running simultaniously but you figure that out.
Probably wrong mqtt address.
Did you configured mqtt integration?
For host mqtt should be available on ha_ip:1883

5

I removed every mqtt setting and is now working.