Zigbee2Mqtt SLZB touchlink error

Hi Everyone,

New to Home Assistant and have managed to connect my SMLight SLZB-06 via Ethernet to Zigbee2mqtt in HomeAssistant.
Problem is when I open the zigbee2mqtt webui and click touchlink I get the error

[23:05:24] INFO: Preparing to start...
[23:05:24] INFO: Socat not enabled
[23:05:25] INFO: Starting Zigbee2MQTT...
[2024-05-29 23:05:26] info: 	z2m: Logging to console, file (filename: log.log)
[2024-05-29 23:05:26] info: 	z2m: Starting Zigbee2MQTT version 1.37.1 (commit #unknown)
[2024-05-29 23:05:26] info: 	z2m: Starting zigbee-herdsman (0.46.6)
[2024-05-29 23:05:26] info: 	zh:zstack:znp: Opening TCP socket with 192.168.20.22:6638
[2024-05-29 23:05:26] info: 	zh:zstack:znp: Socket connected
[2024-05-29 23:05:26] info: 	zh:zstack:znp: Socket ready
[2024-05-29 23:05:26] info: 	zh:zstack:znp: Writing CC2530/CC2531 skip bootloader payload
[2024-05-29 23:05:27] info: 	zh:zstack:znp: Skip bootloader for CC2652/CC1352
[2024-05-29 23:05:31] info: 	z2m: zigbee-herdsman started (resumed)
[2024-05-29 23:05:31] info: 	z2m: Coordinator firmware version: '{"meta":{"maintrel":1,"majorrel":2,"minorrel":7,"product":1,"revision":20240315,"transportrev":2},"type":"zStack3x0"}'
[2024-05-29 23:05:31] info: 	z2m: Currently 0 devices are joined:
[2024-05-29 23:05:31] warning: 	z2m: `permit_join` set to  `true` in configuration.yaml.
[2024-05-29 23:05:31] warning: 	z2m: Allowing new devices to join.
[2024-05-29 23:05:31] warning: 	z2m: Set `permit_join` to `false` once you joined all devices.
[2024-05-29 23:05:31] info: 	z2m: Zigbee: allowing new devices to join.
[2024-05-29 23:05:31] info: 	z2m: Connecting to MQTT server at mqtt://core-mosquitto:1883
[2024-05-29 23:05:31] info: 	z2m: Connected to MQTT server
[2024-05-29 23:05:31] info: 	z2m: Started frontend on port 8099
[2024-05-29 23:05:31] info: 	z2m: Zigbee2MQTT started!
[2024-05-29 23:05:36] info: 	z2m: Start Touchlink scan
[2024-05-29 23:05:36] info: 	zh:controller:touchlink: Set InterPAN channel to '11'
[2024-05-29 23:05:37] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:37] info: 	zh:controller:touchlink: Set InterPAN channel to '15'
[2024-05-29 23:05:37] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:37] info: 	zh:controller:touchlink: Set InterPAN channel to '20'
[2024-05-29 23:05:38] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:38] info: 	zh:controller:touchlink: Set InterPAN channel to '25'
[2024-05-29 23:05:38] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:38] info: 	zh:controller:touchlink: Set InterPAN channel to '12'
[2024-05-29 23:05:39] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:39] info: 	zh:controller:touchlink: Set InterPAN channel to '13'
[2024-05-29 23:05:39] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:39] info: 	zh:controller:touchlink: Set InterPAN channel to '14'
[2024-05-29 23:05:40] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:40] info: 	zh:controller:touchlink: Set InterPAN channel to '16'
[2024-05-29 23:05:40] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:40] info: 	zh:controller:touchlink: Set InterPAN channel to '17'
[2024-05-29 23:05:41] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:41] info: 	zh:controller:touchlink: Set InterPAN channel to '18'
[2024-05-29 23:05:41] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:41] info: 	zh:controller:touchlink: Set InterPAN channel to '19'
[2024-05-29 23:05:42] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:42] info: 	zh:controller:touchlink: Set InterPAN channel to '21'
[2024-05-29 23:05:42] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:42] info: 	zh:controller:touchlink: Set InterPAN channel to '22'
[2024-05-29 23:05:43] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:43] info: 	zh:controller:touchlink: Set InterPAN channel to '23'
[2024-05-29 23:05:43] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:43] info: 	zh:controller:touchlink: Set InterPAN channel to '24'
[2024-05-29 23:05:44] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:44] info: 	zh:controller:touchlink: Set InterPAN channel to '26'
[2024-05-29 23:05:44] warning: 	zh:controller:touchlink: Scan request failed or was not answered: 'Error: Timeout - null - 254 - null - 4096 - 1 after 500ms'
[2024-05-29 23:05:44] info: 	zh:controller:touchlink: Restore InterPAN channel
[2024-05-29 23:05:47] info: 	z2m: Finished Touchlink scan

Anyone have any ideas how to fix this.
Note I have not tried connecting my hue bulbs to zigbee2mqtt as its a hassle to reset the bulbs and reconnect to app in case zigbee2mqtt doesnt pick it up.

1 Like

Hi,
Same problem here, did you find a solution?

Same Problem! Exakt same Hard/Software Config but with Zigbee Firmware 7.4.4 Touchlink falls with errors.

Cant remember how I fixed it guys sorry.
I think it was something with the config of zigbee2mqtt but the devices where still being added

Can you Show your config of the z2m addon?

Same Problem here. @sirnom : can you Show your config please?

I have the same issue. Here is my config for a SLZB-06.

This is my first zigbee setup. Just installed today.

SDK 7.41 and Firmware v2.6.8.dev26
(flashed and default firmware gave these errors)

data_path: /config/zigbee2mqtt
socat:
  enabled: false
  master: pty,raw,echo=0,link=/tmp/ttyZ2M,mode=777
  slave: tcp-listen:8485,keepalive,nodelay,reuseaddr,keepidle=1,keepintvl=1,keepcnt=5
  options: "-d -d"
  log: false
mqtt: {}
serial:
  port: tcp://192.168.1.101:6638
  baudrate: 115200
  adapter: zstack
  disable_led: false
advanced:
  transmit_power: 20