Zigbee2MQTT starting issue

Configuration Zigbee
1

Hi,
I’m just trying to get zigbee2mqtt running, but I’m getting an error trying to start it.
I’m using this Zigbee dongle: SONOFF ZigBee 3.0 USB Dongle Plus

this is the error I’m getting:

[13:13:38] INFO: Preparing to start...
[13:13:39] INFO: Socat not enabled
[13:13:40] INFO: Starting Zigbee2MQTT...
Zigbee2MQTT:info  2023-12-08 13:13:43: Logging to console and directory: '/config/zigbee2mqtt/log/2023-12-08.13-13-43' filename: log.txt
Zigbee2MQTT:info  2023-12-08 13:13:43: Starting Zigbee2MQTT version 1.34.0 (commit #unknown)
Zigbee2MQTT:info  2023-12-08 13:13:43: Starting zigbee-herdsman (0.25.0)
Zigbee2MQTT:error 2023-12-08 13:14:03: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2023-12-08 13:14:03: Failed to start zigbee
Zigbee2MQTT:error 2023-12-08 13:14:03: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2023-12-08 13:14:03: Exiting...
Zigbee2MQTT:error 2023-12-08 13:14:03: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
    at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
    at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
    at Zigbee.start (/app/lib/zigbee.ts:60:27)
    at Controller.start (/app/lib/controller.ts:101:27)
    at start (/app/index.js:107:5)

It looks related to the hardware path, but where’s what I got:
image

and my config (using mosquitto broker):

image
image1056×689 19.3 KB

Anyone know what’s wrong?
Thanks!

2

Try with /dev/serial/by-id/ port instead, and with adapter: ezsp as suggested in zigbee2mqtt docs.

port: >-
  /dev/serial/by-id/usb-ITEAD_SONOFF_Zigbee_3.0_USB_Dongle_Plus_V2_20230803092435-if00
adapter: ezsp
1 Like
3

adding only the adapter worked!

Thanks!